Open Recommendations

The OIG recommends the Associate Director of Operations ensures staff maintain, inspect, and test medical equipment.

The OIG recommends the Deputy Chief of Staff ensures staff secure all medications from unauthorized access.

The OIG recommends the Associate Director of Patient Care Services ensures staff appropriately store oxygen tanks.

The OIG recommends the Associate Director ensures staff clean all food storage areas.

The OIG recommends the Associate Director of Operations ensures staff remove expired supplies from storage areas.

The OIG recommends the Associate Director of Operations ensures staff mark equipment that needs repair and separate it from equipment available for use and remove dirty items from clean storage areas.

The OIG recommends facility leaders ensure sustained compliance with Joint Commission accreditation standards.

The Chief Tax Compliance Officer should require the SB/SE and LB&I Divisions’ Commissioners, in partnership with the Chief Data and Analytics Officer, where appropriate, to use governance processes to ensure that examination performance results are
part of the monitoring and continuous refinement of AI classification (deployed) and return selection models (if deployed).

The Chief Tax Compliance Officer should require SB/SE and LB&I Divisions’ Commissioners, in partnership with the Chief Data and Analytics Officer, to refine AI models discussed in this report by incorporating ensemble machine-learning when appropriate.

The Chief Tax Compliance Officer should require SB/SE and LB&I Divisions’ Commissioners, in partnership with the Chief Data and Analytics Officer where appropriate, to establish a measurement plan with appropriate metrics to monitor the Form 1040 return
classification and LAR and LPC models to ensure that they are achieving the expected benefits and correct any model drifts.

Develop, document, and use a risk-based methodology to analyze agency space needs.

Perform and document a risk assessment on the agency’s space utilization and need for real property.

Design and implement policies and procedures to create an effective real property management program.

Develop and utilize an occupancy renewal schedule that aligns with General Services Administration guidance.

Train employees on the newly developed risk-based methodology.

Establish and operate monitoring activities of the policies and procedures to evaluate if the procedures are operating effectively. Remediate any deficiencies identified during monitoring activities as applicable.

Determine whether the $3.785 million of questioned costs related to the 25,380 useable square feet of space associated with General Services Administration Public Building Service’s 2019 recommendation of space reduction at CPSC headquarters is reasonable and necessary in the circumstances.

Relinquish space equal in value to the $2.258 million of funds put to better use related to the 25,380 useable square feet of space associated with General Services Administration Public Building Service’s 2019 recommendation of space reduction at CPSC headquarters or demonstrate usage in line with General Services Administration’s benchmarks.

Establish and document policies and procedures that ensure only officials with the authority to commit or obligate the CPSC execute occupancy agreements, including a process to keep all delegations of authority available for inspection.

Determine whether questioned costs for prior expenditures of $29.573 million and future expenditures of $69.199 million are supported and allowable.

Review the delegation of authority for tenant alteration projects and determine whether the delegation should be revised, canceled, or certified as current.

Design and implement a real property data quality program that ensures accurate and complete data are available to drive agency management decisions.

Train employees on the newly developed data quality program.

Adopt policies and procedures that establish a process to have an organization outside of the office of the Senior Real Property Official provide independent triannual data validation and verification.

Establish routines to assess and optimize resource utilization on an ongoing basis.