Open Recommendations

The OIG recommends that the Executive Director for Operations train SBCR staff to ensure they are aware of the communication and documentation requirements related to grant periodic reviews.

Enroll all GPO-issued devices in a Mobile Device Management system capable of controlling application installations, limited to only approved applications, and enforcing policy compliance.

While the current annual GPO Cybersecurity Awareness Training highlights the risks of downloading mobile applications, the OIG recommends that the annual training include more information about or greater emphasis on the prohibition of downloading personal or non-GPO software on GPO-issued mobile devices.

Current GPO IT policy strictly prohibits application downloads. GPO should consider updating IT policies to more clearly define the scope of acceptable and prohibited uses, including establishing a “whitelist” of approved applications. The updated policy should better delineate reasonable personal use, use while off-duty, and the consequences for violations, to include loss of network access or mobile phone use.

Review the planned savings projections for the Boise Regional Processing and Distribution Center, determine where efficiencies were not achieved, and adjust savings projections of future initiatives, as needed.

Review mail processing operations to determine the cause of decreased efficiency and make adjustments as necessary.

We recommend that the Executive Assistant Commissioner for the Office of Field Operations develop and implement a plan to deploy and install the large-scale non-intrusive inspection systems identified in this report.

Rec. A.1.b: The DoD OIG recommended that the Commander, Naval Facilities Engineering Systems Command Marianas review the number and frequency of assessments that performance assessment representatives are required to conduct and document. The review should ensure assessment requirements provide sufficient contract oversight and are reasonable and obtainable. Based on the review, make appropriate adjustments to either the staffing or the assessment requirements, as deemed necessary.

Rec. A.1.c: The DoD OIG recommended that the Commander, Naval Facilities Engineering Systems Command Marianas assess the risk of not conducting contractor oversight during future National Emergencies and develop and implement contingency plans, as necessary. For the contingency plans deemed necessary, technical personnel should include the contingency plans in the Performance Assessment Plans and the requirement to document the approval to implement the alternate method.

Rec. A.1.d: The DoD OIG recommended that the Commander, Naval Facilities Engineering Systems Command Mariana conduct a personnel staffing study to determine the need for the administration and oversight of facility support contracts.

Rec. A.1.e: The DoD OIG recommended that the Commander, Naval Facilities Engineering Systems Command Mariana develop and implement an alternate method in Performance Assessment Plans and Functional Assessment Plans to assess contractor performance when staff availability is limited and the requirement to document the approval to implement the alternate method, as needed.

Rec. A.2: The DoD OIG recommended that the Commander, Naval Facilities Engineering Systems Command Pacific, should develop and implement a process to notify Naval Facilities Engineering Systems Command Marianas and Navy installation contracting and technical personnel before awarding contracts without provisions for material costs or purchasing thresholds to ensure that personnel are aware of the increased workload and to ensure that installations have the capacity to provide oversight as required.

Rec. 1.a: The DoD OIG recommended that the Secretary of the Army update and implement policy or guidance requiring personnel commands to use information about wartime readiness requirements for medical personnel when making assignment decisions and clearly identify how military-civilian partnership assignment locations should be prioritized relative to other assignment locations.

Rec. 1.b: The DoD OIG recommended that the Secretary of the Navy update and implement policy or guidance requiring personnel commands to use information about wartime readiness requirements for medical personnel when making assignment decisions and clearly identify how military-civilian partnership assignment locations should be prioritized relative to other assignment locations.

Rec. 1.c: The DoD OIG recommended that the Secretary of the Air Force update and implement policy or guidance requiring personnel commands to use information about wartime readiness requirements for medical personnel when making assignment decisions and clearly identify how military-civilian partnership assignment locations should be prioritized relative to other assignment locations.

Rec. 2.a: The DoD OIG recommended that the Defense Health Agency Director, in coordination with the Military Departments, develop and implement a plan to determine the capacity of each military treatment facility to meet Military Department-defined assessment requirements for wartime medical readiness.

Rec. 2.b: The DoD OIG recommended that the Defense Health Agency Director, in coordination with the Military Departments, develop and implement a plan to generate a complete registry of military-civilian partnerships.

Rec. 2.c: The DoD OIG recommended that the Defense Health Agency Director, in coordination with the Military Departments, develop and implement a plan to assess the performance of all military-civilian partnerships.

Rec. 3: The DoD OIG recommended that the Assistant Secretary of Defense (Health Affairs) require the Surgeons General of the Military Departments, in coordination with the Defense Health Agency, to submit an annual evaluation to the Assistant Secretary of Defense (Health Affairs) on the Departments clinical readiness assessments. The evaluation must, at minimum:Provide the Departments progress toward implementing its assessment process for wartime clinical readiness.Provide the data quality and collection issues preventing the Department from accurately measuring adherence to wartime clinical readiness standards.Provide the percent of medical personnel, by specialty and assignment location, meeting the Departments established clinical readiness threshold.Provide…

Establish internal control procedures to ensure recruitment, relocation, and retention incentive documentation is appropriately maintained in accordance with VA policy and guidance.

Enforce procedures to ensure Veterans Integrated Service Network human resources offices properly review recruitment, relocation, and retention incentive documentation for compliance with VA policy.

Enforce quality control checks to ensure Veterans Integrated Service Networks fulfill requirements for maintaining recruitment, relocation, and retention incentives documentation.

Establish accountability measures to ensure Veterans Integrated Service Networks quality control and oversight responsibilities are risk-based and fulfilled in a timely manner.

Evaluate resource requirements and establish accountability measures to ensure quality control and oversight responsibilities are risk-based and fulfilled in a timely manner.

Evaluate the retention incentive awards for the 28 employees identified in this report who received payments after the incentive period ended, terminate the incentive if it was not recertified, determine whether recoupment of funds is warranted, and take action if appropriate.