Open Recommendations

Document and implement a standard operating procedureto maintain the enterprise-wide data inventory as new datacollections are created and old data collections are retired.

Collaborate with NARA’s Chief Information Officer todocument and implement a standardized process tomonitor service level agreements with cloud-based serviceproviders. The process should include the monitoringresponsibilities of the Contracting Officer’sRepresentatives and actions NARA should take if acontractor does not meet the defined service levels.

Document and implement a process to incorporate theCloud Service Provider's Quality Assurance SurveillancePlan as part of future cloud service contracts. Whereincorporation of a Cloud Service Provider QualityAssurance Surveillance Plan is not anticipated, NARAshould incorporate its own Quality Assurance SurveillancePlan and service level agreements at the solicitationphase, these should align with commercial best practices.

Implement a documented process requiring the assignment of aQuality Assurance Evaluator for future relocation of records project(s).

Ensure a Quality Assurance Surveillance Plan is developed andimplemented requiring onsite supervision to provide proper oversight and compliancewith the PWS.

In collaboration with applicable parties, ensure PWS requirementsare developed to reflect the procedures necessary to protect and account for therelocation of archival records that should include:a. Implementing a documented process requiring the assignment of a QualityAssurance Evaluator for future relocation of records project(s).

In collaboration with applicable parties, ensure PWS requirementsare developed to reflect the procedures necessary to protect and account for therelocation of archival records that should include:Ensuring a Quality Assurance Surveillance Plan is developed, approved, andimplemented requiring onsite supervision to provide proper oversight andcompliance with the PWS.

Develop and implement standard operating procedures to ensurethat Research Services personnel comply with the PWS requirements.

Develop and implement standard operating procedures tocommunicate final PWS requirements to all responsible parties before the contract isawarded.

We recommend that the FAS Commissioner establish an oversight process for CSP-based contracts undergoing consolidation to ensure contracting personnel: (a) comply with General Services Acquisition Regulation 538.270-1, Evaluation of offers without access to transactional data, and FAS Policy and Procedure 2021- 05, Evaluation of FSS Program Pricing; and gather supporting documentation to determine a contractor’s most favored customer pricing for use in negotiation objectives; and (b) evaluate supporting documentation to verify a clear and relevant relationship between supporting documentation and each of the proposed prices it is meant to substantiate.

We recommend that the FAS Commissioner establish an oversight process for TDR pilot contracts undergoing consolidation to ensure contracting personnel do not rely solely on contract-level pricing tools; and, if prices paid data is not available, prioritize obtaining recent invoices or other than certified cost or pricing data from the contractor before relying on non-prices paid information.

We recommend that the FAS Commissioner re-evaluate previously consolidated MAS contracts to ensure that added products or services were evaluated to meet federal regulations and GSA policy requirements.

We recommend that GSA’s Chief Information Officer correct the geospatial data quality deficiencies identified in our report.

We recommend that GSA’s Chief Information Officer implement controls to ensure that the Inventory of Owned and Leased Properties (IOLP) and Federal Real Property Profile Management System (FRPP MS) datasets contain accurate latitude and longitude coordinates based on each property’s physical location except for those properties with a clear exemption for national security.

We recommend that GSA’s Chief Information Officer strengthen the data validation process for the IOLP and FRPP MS datasets to address the geospatial data quality deficiencies identified in our report.

We recommend that GSA’s Chief Information Officer establish a process to ensure GSA searches existing geospatial data before procuring new data, including: ensuring the Geographic Information Systems Center of Excellence is notified of future geospatial data needs prior to awarding a new contract for geospatial data; and improving Agency-wide awareness of the requirement to search existing geospatial data prior to awarding a new contract for geospatial data.

Rec. 1: The DoD OIG recommended that the Under Secretary of Defense for Policy and the Defense Security Cooperation Agency Director conduct a review of the challenges identified during the use of barcode scanners for enhanced end-use monitoring inventories and develop and implement a plan of action and milestones to correct those challenges before making any decisions on whether to use barcode scanners to conduct enhanced end?use monitoring inventories on a broader scale.

"Continue developing a comprehensive fraud prevention plan for the Home Rebates Program, incorporating lessons learned during program execution. This plan should include, at a minimum:

a. Requirements for collecting, analyzing, and using data, per PRAC best practices;
b. Establishing an information-sharing framework to utilize existing Federal databases and other resources that addresses the inevitable State and cross-State fraud schemes; and
c. Validating Applicant income self-certification claims prior to issuing rebate payments."

Modify program guidance and grant standard terms and conditions to institutionalize the critical features of a comprehensive fraud prevention plan.

FAA's Air Traffic Organization System Owners and National Airspace System (NAS) Cyber Operations to implement procedures to perform near real-time cyber monitoring activities on the remaining 62 NAS systems in accordance with DOT and FAA cybersecurity requirements and provide a timeline for completion.

OCIO to implement a process to verify that DOTs operating systems comply with applicable Departmental and Defense Information Systems Agency Security Technical Implementation Guides configuration settings.

OCIO to remediate vulnerabilities or develop other compensating controls in systems supporting DOTs Continuous Diagnostic and Mitigation program, tools, and network endpoints in accordance with the timeframes set forth in Cybersecurity and Infrastructure Security Agencys managed catalog of known exploited vulnerabilities.

FAAs System Strategy & Performance Service division to develop and implement software asset management policies, including a software inventory for reconciliation process.

FAAs Research and Development division to implement a process to verify that FAAs operating systems comply with applicable Departmental, FAA, and Defense Information Systems Agency Security Technical Implementation Guides configuration settings.

Pay the five unpaid detainees who were released without pay or provide an explanation of the circumstances that prevent payment.