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Federal Reports
Report Date
Agency Reviewed / Investigated
Report Title
Type
Location
Office of Personnel Management
Audit of the Federal Employees Health Benefits Program's Pharmacy Operations as Administered by Blue Shield of California Access+ HMO For Contract Years 2011 through 2013
Afghanistan’s Information and Communications Technology Sector: U.S. Agencies Obligated Over $2.6 Billion to the Sector, but the Full Scope of U.S. Efforts is Unknown
Users are an important asset to digital platform companies such as Google, Facebook, and Snapchat. The way digital platforms treat their users offers valuable lessons for the Postal Service and the postal platform: focus on the platform experience, strengthen user engagement, and maximize the value of the platform for users and payers.