Federal Reports

The Castle Rock Main Post Office (MPO) is in the Colorado/Wyoming District of the WestPac Area. This audit was designed to provide U.S. Postal Service management with timely information on potential scanning, mail delivery, and customer service operations risks at the Castle Rock MPO. The unit has 33 city routes which are delivered by 46 city carriers. The unit also has 20 Contract Delivery Service (CDS) routes which are delivered by CDS route contract owners and their substitute employees. We chose the Castle Rock MPO based on the number of stop-the-clock (STC) scans occurring at the delivery unit. Our objective was to evaluate select mail delivery and customer service operations and determine whether internal controls were effective at the Castle Rock MPO, Castle Rock, CO.

OIG used data analytics to identify offices with potentially fraudulent Voyager card activity. The Monroe, NY, Post Office had 1,765 posted transactions from July 1 through December 31, 2020, totaling $193,060. This included 375 Voyager card fuel purchases conducted by one supervisor’s PIN valued at $7,724 and FAMS marked 155 transactions as high-risk. This was the highest level of fuel purchases on one card within the district. The objective of this audit was to determine whether Voyager card PINs were properly managed and Voyager card transactions were properly reconciled at the Monroe, NY, Post Office.

The report summarizes the FTC OIG’s activities and accomplishments during the first half of the FY 2021 reporting period.