The OIG performed this audit to determine TVA Information Technology Operation Solution Delivery's (OSD) current effectiveness, including alignment with TVA values. During our interviews with OSD personnel and customers, we found both groups expressed concern regarding the number of resources assigned to OSD. While OSD is currently able to meet needs and cover the workload for supporting operational applications, OSD's resources are stretched, and as new technologies and needs arise, the current level of staff may not be able to meet customers' needs. In addition, the OSD staff expressed frustrations with the time it takes for changes to be applied to software and other services to be received from other IT organizational groups. TVA management agreed with our recommendations.
Report Date | Agency Reviewed / Investigated | Report Title | Type | Location | |
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Tennessee Valley Authority | Information Technology Organizational Effectiveness - Operations Solutions Delivery | Audit | Agency-Wide | View Report | |
U.S. Postal Service | Working Conditions at the [Redacted] Office | Audit | Agency-Wide | View Report | |
International Trade Commission | Audit of Directives Management | Audit | Agency-Wide | View Report | |
Department of Veterans Affairs | Healthcare Inspection – Alleged Delayed Mental Health Treatment and Other Care Issues, Kansas City VA Medical Center, Kansas City, MO | Inspection / Evaluation |
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View Report | |
Department of Veterans Affairs | Review of Alleged Mismanagement at the Health Eligibility Center | Audit | Agency-Wide | View Report | |
Department of Housing and Urban Development | The Richmond Redevelopment and Housing Authority, Richmond, VA, Did Not Comply With HUD Requirements When Procuring Services | Audit |
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View Report | |
Defense Nuclear Facilities Safety Board | Culture and Climate Survey Executive Overview of Key Findings | Other | Agency-Wide | View Report | |
U.S. Postal Service | City Delivery Office Efficiency – Sierra Coastal District | Audit |
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View Report | |
U.S. Postal Service | Passive Adaptive Scanning System Functionality and Savings | Audit | Agency-Wide | View Report | |
U.S. Postal Service | Leased Trailer Damage Payments | Audit | Agency-Wide | View Report | |