This Office of Inspector General (OIG) Comprehensive Healthcare Inspection Program report provides a focused evaluation of the quality of care delivered in the inpatient and outpatient settings of the Wm. Jennings Bryan Dorn VA Medical Center and multiple outpatient clinics in South Carolina. The inspection covers key clinical and administrative processes associated with promoting quality care. This inspection focused on Leadership and Organizational Risks; Quality, Safety, and Value; Medical Staff Privileging; Environment of Care; Medication Management: Long-Term Opioid Therapy for Pain; Mental Health: Suicide Prevention Program; Care Coordination: Life-Sustaining Treatment Decisions; Women’s Health: Comprehensive Care; and High-Risk Processes: Reusable Medical Equipment.The medical center leaders had worked together for nearly two years at the time of the on-site inspection. Survey results indicated that employees were generally satisfied. However, patient survey results indicated multiple opportunities for medical center leaders to improve satisfaction. Review of the medical center’s accreditation findings, sentinel events, and disclosures did not identify any substantial organizational risks. Medical center leaders, other than the Chief of Staff, were knowledgeable within their scope of responsibilities about employee and patient satisfaction survey results and Veterans Health Administration data and/or factors contributing to specific poorly-performing Strategic Analytics for Improvement and Learning quality and efficiency measures.The OIG issued 14 recommendations for improvement in six areas:(1) Medical Staff Privileging• Ongoing professional practice evaluations• Provider exit reviews(2) Environment of Care• Infection prevention and medication safety• Environmental cleanliness• Privacy(3) Medication Management• Aberrant behavior risk assessment• Informed consent• Patient follow-up (4) Mental Health• Patient follow-up• Suicide prevention training(5) Women’s Health• Gynecologic care coverage• Women Veterans Health Committee membership and attendance(6) High-Risk Processes• Equipment storage
| Report Date | Agency Reviewed / Investigated | Report Title | Type | Location | |
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| Department of Veterans Affairs | Comprehensive Healthcare Inspection of the Wm. Jennings Bryan Dorn VA Medical Center in Columbia, South Carolina | Review |
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| Internal Revenue Service | Expansion of Self-Correction for Electronic Filers and Other Improvements Could Reduce Taxpayer Burden and Costs Associated With Tax Return Error Resolution | Audit | Agency-Wide | View Report | |
| Tennessee Valley Authority | TVA Compliance With Executive Order 13950 | Other | Agency-Wide | View Report | |
| U.S. Agency for International Development | Audit of the Fund Accountability Statement of Akko Center for Arts and Technology, Full STEAM Ahead Program in West Bank and Gaza, Cooperative Agreement 72029418CA00001, September 28, 2018 to December 31, 2019 | Other |
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| U.S. Agency for International Development | Financial Audit of Centre for International Studies and Cooperation Under Multiple USAID Awards for the Year Ended March 31, 2016 | Other |
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| Architect of the Capitol | Fiscal Year 2020 Financial Statements Audit Management Letter | Audit |
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| Office of Personnel Management | Audit of Claims Processing and Payment Operations at Highmark Blue Cross Blue Shield for the period January 1, 2017, through August 31, 2019 | Audit |
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| Office of Personnel Management | Audit of the Information Systems General Controls at Scott and White Health Plan | Audit | Agency-Wide | View Report | |
| Department of Energy | Evaluation of the Aircraft Monitor and Control System’s Nuclear Certification | Inspection / Evaluation |
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| Department of the Treasury | State of Iowa's Noncompliance with Uses of Coronavirus Relief Fund Requirements | Other | Agency-Wide | View Report | |