Federal Reports

The PRAC works with dozens of IGs across the federal government to oversee pandemic relief funds. These collaborative efforts have led thus far to ten lessons learned across the pandemic response, which we outline here in our Lessons Learned Report. This report is intended as a living document that we’ll update as we continue our mission.

A Negotiated Service Agreement (NSA) is a customized and mutually beneficial contractual agreement between the U.S. Postal Service and a specific mailer, customer, or organization to retain price-sensitive customers and encourage additional mail volume and revenue. An NSA provides for customized classifications and pricing under the terms and conditions established in the NSA and may include modifications to current mailing standards and other Postal Service requirements. Our objective was to assess processes, methodologies, accuracy of data, and internal controls for pricing competitive outbound international NSAs. We reviewed NSA data related to cost coverage, inflation, and contingency factors for fiscal years (FY) 2018 through 2021. We also reviewed Postal Service policies and procedures for minimum revenue commitments of NSAs, and FY 2021 through FY 2022, Quarter 2, data to determine the number of customers not meeting minimum revenue commitments.

A Negotiated Service Agreement (NSA) is a customized and mutually beneficial contractual agreement between the U.S. Postal Service and a specific mailer, customer, or organization to retain price-sensitive customers and encourage additional mail volume and revenue. An NSA provides for customized classifications and pricing under the terms and conditions established in the NSA and may include modifications to current mailing standards and other Postal Service requirements. Our objective was to assess processes, methodologies, accuracy of data, and internal controls for pricing competitive outbound international NSAs. We reviewed NSA data related to cost coverage, inflation, and contingency factors for fiscal years (FY) 2018 through 2021. We also reviewed Postal Service policies and procedures for minimum revenue commitments of NSAs, and FY 2021 through FY 2022, Quarter 2, data to determine the number of customers not meeting minimum revenue commitments.

For our final report on our audit of the National Oceanic and Atmospheric Administration’s (NOAA's) next-generation satellite system architecture, our objective was to assess NOAA's progress planning and implementing this architecture. We found the following: I. NOAA requirements management practices need improvement; and II. NOAA should improve tools in support of observing system portfolio management.