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Brought to you by the Council of the Inspectors General on Integrity and Efficiency
Federal Reports
Report Date
Agency Reviewed / Investigated
Report Title
Type
Location
Department of Veterans Affairs
Deficiencies in Trainee Onboarding, Physician Oversight, and a Root Cause Analysis at the Overton Brooks VA Medical Center in Shreveport, Louisiana
The VA Office of Inspector General (OIG) conducted a healthcare inspection to assess an allegation that a physician (subject physician), who was not privileged at the Overton Brooks VA Medical Center (facility) in Shreveport, Louisiana, provided care to intensive care unit (ICU) patients. The OIG also identified concerns with a quality review completed after facility leaders’ awareness of the event.
The OIG substantiated that the subject physician, a fellow in training at an academic affiliate, provided patient care for three hours in the ICU with attending physician oversight. Failure to follow the trainee Veterans Health Administration (VHA) onboarding process and lack of oversight of physician coverage for the ICU contributed to the event. The resident student coordinator facilitated the VHA trainee onboarding process before receiving the required verification letter, resulting in the improper onboarding of the subject physician. Additionally, the chief of medicine failed to ensure a process was implemented to verify ICU coverage-pool physicians were credentialed and privileged at the facility.
The Facility Director chartered a root cause analysis (RCA); however, the RCA team’s application of the RCA process left patient safety risks unresolved and did not explore how the subject physician was onboarded as a trainee or provided care in the facility’s ICU. The RCA team’s failure to follow VHA required guidelines affected the reliability of the RCA team’s assessment and conclusion. The OIG also identified a facility practice involving an additional concurrence step, which created vulnerabilities related to breaching RCA confidentiality and service line leaders influence on RCA findings.
The OIG made one recommendation to the Under Secretary for Health to evaluate VHA using an additional RCA concurrence step and three recommendations to the Facility Director related to trainee onboarding requirements, oversight of intensive care unit physician credentialing and privileging, and completing root cause analyses as required.
After previous failed attempts, VA is modernizing its finance and acquisition systems by implementing the Integrated Financial and Acquisition Management System (iFAMS). The system is being deployed by the Financial Management Business Transformation Service (FMBTS) in waves across VA. The six waves that had been carried out as of June 2023 represent only about 3.6 percent of all projected iFAMS users. One remaining wave is for the Veterans Health Administration, which represents more than 92 percent of iFAMS users. As of fiscal year 2024, the life cycle cost estimate to deploy and sustain the system across VA is anticipated to be about $8.6 billion through 2050.
Interfaces, which are created and tested during the iFAMS software development process, facilitate the flow of data between systems to automatically complete business processes. Therefore, interface development is critical for iFAMS to meet users’ needs. The VA OIG conducted this audit to assess whether the interface development process aligned with stated goals to enhance iFAMS implementation. The OIG examined FMBTS’s planning, communication, and monitoring of success metrics for the process. This audit focuses on the Consolidated Wave Stack, the first wave that deployed both finance and acquisition functions simultaneously.
The OIG found that during the Consolidated Wave Stack, validation sessions lacked essential details and FMBTS missed opportunities to fully confirm the system functioned properly. If functionality issues are not identified or corrected before deployment, user productivity and efficiency can decrease while the risk of errors increases. Consequently, FMBTS should test essential functions for both real-world application and technical assessment moving forward. The OIG made four recommendations for FMBTS to improve the interface development process for future implementation waves.
Each year, the U.S. Department of Housing and Urban Development (HUD or Department) Office of Inspector General (OIG) provides the Department with a memorandum of priority open recommendations the OIG issued in its reports. The OIG designated these recommendations as“priority” because, if implemented, the recommendations will have the most significant impact on increasing efficiency in HUD programs, reducing fraud and wasteful spending, and assisting HUD with addressing its top management challenges.
The U.S. Environmental Protection Agency Office of Inspector General initiated this project to determine whether Bacon & Company, CPAs, LLC performed the fiscal year 2022 single audit of the Narragansett Bay Commission in Rhode Island in accordance with applicable auditing standards and federal requirements for single audits.
Summary of Findings
We determined that Bacon & Company complied with the applicable auditing standards and federal requirements when it performed the FY 2022 single audit of the Narragansett Bay Commission. As a result, we assign Bacon & Company a pass rating. During our review, we also identified an error in Bacon & Company’s major program determination for compliance testing. However, this error did not impact the overall quality or our assigned rating.