The OIG audited TVA's Contractor Workforce Management (CWM) process for acquiring craft and noncraft staff augmentation contractors to determine whether the process was operating as intended and risks were being adequately mitigated. The purpose of the process was to "maintain the highest performing contractor workforce at the lowest total cost of ownership."We determined there was no assurance the process was operating as intended, and some risks were not being adequately mitigated. Specifically, we determined (1) the process was primarily designed to acquire and process staff augmentation contractors, but the process could only provide limited assurance of assembling the least-cost contractor workforce; (2) controls around contractor employment tenure could be improved; (3) numerous exceptions to a control capping noncraft staff augmentation contractor salaries were being granted; (4) hiring managers could choose job positions in the contractor selection system with higher pay rates than intended for the position being filled; (5) CWM performance metrics were not being calculated; and (6) contractor data inaccuracies existed within TVA systems. We also identified three CWM process risks that may not be adequately mitigated, including compliance with TVA's Citizenship Requirements policy, conflicting employer-employee relationships, and compliance with United States Citizenship and Immigration Services guidance. TVA management agreed with our recommendations to address the findings and risks noted above. Summary Only
Report Date | Agency Reviewed / Investigated | Report Title | Type | Location | |
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Tennessee Valley Authority | TVA Contractor Workforce Management Process | Audit | Agency-Wide | View Report | |
USAID's Sub-national Governance Structures Program in Regional Commands East and South: Audit of Costs Incurred by the Consortium for Elections and Political Process Strengthening | Other | Agency-Wide | View Report | ||
General Services Administration | Semiannual Report to the Congress | Semiannual Report | Agency-Wide | View Report | |
U.S. Postal Service | Use of Leased Trailers – Western Area | Audit | Agency-Wide | View Report | |
U.S. Postal Service | U.S. Postal Service Promotions Program | Audit | Agency-Wide | View Report | |
Internal Revenue Service | Inadequate Early Oversight Led to Windows Upgrade Project Delays | Audit | Agency-Wide | View Report | |
Internal Revenue Service | Affordable Care Act Verification Service: Security and Testing Risks | Audit | Agency-Wide | View Report | |
Department of Education | Followup Process for External Audits in the Office of the Chief Financial Officer | Audit | Agency-Wide | View Report | |
Department of Veterans Affairs | Administrative Investigation: Inappropriate Use of Position and Misuse of Relocation Program and Incentives in VBA | Investigation |
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View Report | |
Department of Veterans Affairs | Review of Community Based Outpatient Clinics and Other Outpatient Clinics of Alaska VA Healthcare System, Anchorage, Alaska | Review |
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View Report | |