What We Looked AtSince 2008, auto manufacturers have issued dozens of recalls for vehicles equipped with defective airbags manufactured by Takata. To date, 15 fatalities and more than 220 injuries in the United States alone have been linked to the defective airbags. In addition, the National Highway Traffic Safety Administration (NHTSA) estimates that, as of January 2018, the Takata recalls have affected 37 million vehicles.In December 2015, Congress passed the Fixing America's Surface Transportation (FAST) Act, which required our office to audit NHTSA's recall processes. This mandate stemmed from congressional concerns about the Agency's handling of the Takata airbag recall. Accordingly, our audit objectives were to assess NHTSA's processes for (1) monitoring manufacturers' proposed recall remedies and scope and (2) overseeing safety recall implementation, including the sufficiency of recall completion rates.What We FoundNHTSA's process for monitoring for light passenger vehicle recalls lacks documentation and management controls, and does not ensure that remedies are reported completely and in a timely manner. The Agency also does not verify recall completion rates, although it has the authority to do so, and it lacks sufficient management controls to ensure staff assess risk when deciding whether to use oversight tools to improve recall completion rates. Finally, while NHTSA expanded its oversight of the Takata recalls in 2015, by increasing the reporting requirements for manufacturers, it did not follow its own procedures to address low recall completion rates for earlier Takata recalls. Overall, inadequate controls and processes for verifying and collecting manufacturer-reported information have hindered NHTSA's ability to oversee safety recall implementation.Our RecommendationsWe made six recommendations to improve NHTSA's processes for monitoring recall remedies and scope, and overseeing safety recall implementation. NHTSA concurred in full with three of the recommendations and partially concurred with the others.
| Report Date | Agency Reviewed / Investigated | Report Title | Type | Location | |
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| Department of Transportation | NHTSA's Management of Light Passenger Vehicle Recalls Lacks Adequate Processes and Oversight | Audit | Agency-Wide | View Report | |
| U.S. Agency for International Development | Audit of the Transitional Living Program for Children in State Care Managed by the University of the West Indies Open Campus/Caribbean Child Development Centre, Cooperative Agreement AID-532-A-14-00001, August 27, 2014, to July 31, 2017 | Other |
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View Report | |
| Federal Communications Commission | Performance Audit of the Federal Communications Commission’s Universal Service Fund, High Cost Program, Connect America Fund, Phase I Incremental Support | Audit | Agency-Wide | View Report | |
| Department of Agriculture | Foreign Agricultural Service's Export Credit Guarantee Program | Audit | Agency-Wide | View Report | |
| Department of Justice | Investigative Summary: Findings of Misconduct by a DOJ Supervisory Attorney for Sexually Harassing a Subordinate and for Creating a Hostile Work Environment, and by a Second DOJ Supervisory Attorney for Instructing a Subordinate Not to Discuss Certain Ev | Investigation | Agency-Wide | View Report | |
| Department of Justice | Investigative Summary: Finding of Misconduct by a U.S. Marshal for Engaging in Retaliatory Behavior Towards a Subordinate | Investigation | Agency-Wide | View Report | |
| Tennessee Valley Authority | TVA Economic Development Grants | Audit | Agency-Wide | View Report | |
| Social Security Administration | Implementation of the Internet Social Security Number Replacement Card Project (Limited Distribution) | Audit | Agency-Wide | View Report | |
| Department of the Interior | U.S. Fish and Wildlife Service Wildlife and Sport Fish Restoration Program Grants Awarded to the New Jersey State Department of Environmental Protection, Division of Fish and Wildlife, From July 1, 2014, Through June 30, 2016 | Audit |
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View Report | |
| USAID's Agricultural Credit Enhancement Project: Audits of Costs Incurred by Development Alternatives Inc. | Other | Agency-Wide | View Report | ||