We determined that the U.S. Citizenship and Immigration Services (USCIS) has not implemented an effective process to track adjudicative decisions and ensure data integrity in CLAIMS3. Specifically, USCIS cannot reliably trace adjudicative decisions recorded in CLAIMS3 back to the Immigration Services Officers responsible for those decisions. Our analysis of fiscal year 2015-2017 CLAIMS3 data showed that only 66 percent of adjudicative decisions in CLAIMS3 could be tracked. Further, CLAIMS3 data are not sufficiently reliable to support other key USCIS management operations. Particularly, USCIS investigative units cannot use CLAIMS3 to perform proactive fraud monitoring and management and productivity reports may be inaccurate. We made eight recommendations to improve the quality of adjudicative decisions recorded in CLAIMS3 and to address data reliability issues. USCIS concurred with all eight recommendations.
| Report Date | Agency Reviewed / Investigated | Report Title | Type | Location | |
|---|---|---|---|---|---|
| Department of Homeland Security | Data Quality Improvements Needed to Track Adjudicative Decisions | Audit | Agency-Wide | View Report | |
| Department of Justice | Investigative Summary: Findings of Misconduct by an FBI Attorney for Shoplifting at the United States Marine Corps Base Quantico Exchange | Investigation | Agency-Wide | View Report | |
| Internal Revenue Service | Status of the Office of Chief Counsel's Issuance of Tax Cuts and Jobs Act Guidance | Audit | Agency-Wide | View Report | |
| Department of Labor | OWCP Must Continue Strengthening Management of FECA Pharmaceuticals, Including Opioids | Audit | Agency-Wide | View Report | |
| U.S. Agency for International Development | Cost Representation Statement Audit of USAID Resources Managed by Social Impact Inc., for the Youth Cohort Study, in West Bank and Gaza, Award No. AID-294-TO-16-00004, September 23, 2016, to December 31, 2017 | Other |
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View Report | |
| U.S. Agency for International Development | Closeout Audit of Gaza 2020: Health Matters, Managed by Mercy Corps, Sub-award No. 103049.100.50, under Prime International Medical Corps. Award No. AID-294-A-16-00001, July 1, 2017, to August 31, 2018 | Other |
|
View Report | |
| U.S. Agency for International Development | Financial Audit of USAID Resources Managed by Expanded Church Response in Zambia Under Multiple Agreements, January 1, 2017, to March 31, 2018 | Other |
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View Report | |
| U.S. Agency for International Development | Audit of Veterinaires San Frontieres Suisse Under Multiple USAID Agreements for the Fiscal Year Ended December 31, 2016 | Other |
|
View Report | |
| Railroad Retirement Board | Selected General Information System Controls at the Railroad Retirement Board Were Not Always Adequate | Audit | Agency-Wide | View Report | |
| Millennium Challenge Corporation | MCC Complied in Fiscal Year 2018 With the Improper Payments Elimination and Recovery Act of 2010 | Audit |
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View Report | |