Federal Reports

The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General (OIG) reviews delivery operations at facilities across the country and provides management with timely feedback in furtherance of this mission.

The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General (OIG) reviews delivery operations at facilities across the country and provides management with timely feedback in furtherance of this mission.

The U.S. Postal Service’s Delivering for America plan included offering new competitive products and services for customers. As part of this effort, the Postal Service launched a new package shipping service called USPS Ground Advantage and discontinued its Retail Ground, Parcel Select Ground, and First-Class Package services. Ground Advantage was intended to streamline package shipping options, increase customer satisfaction through a more reliable and cost-effective product, and grow revenue – and since its introduction, the Postal Service has experienced nearly a 3 percent increase in package volume nationwide. In addition to Ground Advantage, the Postal Service currently offers two other package shipping services: Priority Mail Express and Priority Mail. A successful launch of Ground Advantage is critical to the Postal Service’s efforts to retain existing customers, attract new customers, and remain competitive in the package industry.

TSA could not assess the operational impacts to its primary mission of safeguarding the Nation’s transportation system while TSA deployed air marshals to assist U.S. Customs and Border Protection at the Southwest border. This occurred because TSA did not establish baseline quantifiable and measurable goals from which it could measure the effectiveness of its primary, day-to-day operations. Additionally, TSA did not perform a risk assessment to determine the operational impacts of air marshal border deployments on transportation security. Without establishing performance measures and assessing risks related to deploying air marshals, TSA cannot assure deployments did not impact FAMS’ mission to mitigate potential risks and threats to our Nation’s transportation system.

OIG reviewed USDA’s compliance with improper payment and high-dollar overpayment requirements for FY 2023.