In March 2016, the Nuclear Regulatory Commission (NRC) issued a Chilled Work Environment Letter for Watts Bar Nuclear Plant. The NRC concluded a chilled work environment existed in the Operations Department because of a perception that operators were not free to raise safety concerns using all available avenues without fear of retaliation. According to the NRC Policy Statement for Nuclear Employees Raising Safety Concerns Without Fear of Retaliation, "A reluctance on the part of employees to raise concerns is detrimental to nuclear safety." The Nuclear Oversight group, through the Quality Assurance (QA) function, should provide reasonable assurance that plant safety functions are performed in a satisfactory manner. Additionally, Nuclear Oversight's Employee Concerns Program (ECP) is charged with providing an independent avenue for employees to raise concerns. With these key roles, it is crucial that employees in Nuclear Oversight feel free to raise concerns without fear of retaliation. The OIG found the work environment for Nuclear Oversight is not always conducive to raising concerns without fear of retaliation. Most QA employees felt free to raise concerns or problems without fear of retaliation; however, one QA employee informed us that although they would report a nuclear quality problem or concern, they would not report these problems or concerns to their management. While most QA employees felt free to raise concerns or problems, most ECP employees did not without fear of retaliation. Our interviews with QA and ECP personnel identified issues that could be impacting employees' willingness to report concerns, including (1) distrust of management, (2) past concerns being overridden or ignored, (3) work being influenced, and (4) QA rotational positions.
| Report Date | Agency Reviewed / Investigated | Report Title | Type | Location | |
|---|---|---|---|---|---|
| Tennessee Valley Authority | Work Environment for Nuclear Oversight | Inspection / Evaluation | Agency-Wide | View Report | |
| U.S. Postal Service | City Carriers Returning After 6 P.M. - Los Angeles District | Audit |
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View Report | |
| U.S. Postal Service | Automated Vehicle Utilization System Mileage Use - Pacific Area | Audit | Agency-Wide | View Report | |
| Department of the Treasury | Fiscal Year 2016 Audit of Treasury's Compliance with the Federal Information Security Modernization Act for Its Intelligence Systems (Classified) | Audit | Agency-Wide | View Report | |
| Department of Veterans Affairs | Review of Alleged Breach of Privacy and Confidentiality of Personally Identifiable Information at the Milwaukee VARO | Audit |
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View Report | |
| Department of Housing and Urban Development | Assessing Performance for Programs to Preserve and Revitalize HUD-Assisted Affordable Housing | Inspection / Evaluation |
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View Report | |
| Department of Justice | Audit of the Cooperative Agreement Awarded to the Minnesota Council on Crime and Justice, Minneapolis, Minnesota | Audit |
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View Report | |
| Internal Revenue Service | Due to the Lack of Enforcement, Taxpayers Are Avoiding Billions of Dollars in Backup Withholding | Audit | Agency-Wide | View Report | |
| Internal Revenue Service | The Large Business and International Division’s Strategic Shift to Issue-Focused Examinations Would Benefit From Reliable Information on Compliance Results | Audit | Agency-Wide | View Report | |
| Internal Revenue Service | Programming Changes Would Allow More Accurate Tracking of Fair Tax Collection Practices Violations | Audit | Agency-Wide | View Report | |