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Brought to you by the Council of the Inspectors General on Integrity and Efficiency
Federal Reports
Report Date
Agency Reviewed / Investigated
Report Title
Type
Location
Office of Personnel Management
Audit of the Claims Processing and Payment Operations as Administered by Horizon Blue Cross and Blue Shield of New Jersey for Contract Years 2021 Through 2023
This Office of Inspector General (OIG) Healthcare Facility Inspection program report describes the results of a focused evaluation of the care provided at the VA Jackson Healthcare System in Mississippi. This evaluation focused on five key content domains: • Culture • Environment of care • Patient safety • Primary care • Veteran-centered safety net The OIG issued one recommendation for VA to correct an identified deficiency in one domain: 1. Primary care • Panel size accuracy
The Federal Information Security Modernization Act of 2014 (FISMA) requires each agency’s Inspector General to conduct an annual independent evaluation to determine the effectiveness of the information security program (ISP) and practices of its respective agency. Our objective was to determine the effectiveness of the Tennessee Valley Authority’s (TVA) ISP and practices as defined by the FY 2025 IG FISMA Reporting Metrics. Our audit scope was limited to answering the fiscal year (FY) 2025 IG metrics, which include 20 core and 5 supplemental IG metrics. The FISMA methodology considers metrics at a maturity level 4 (managed and measurable) or higher to be at an effective level of security.
Based on our analysis of the FY 2025 IG metrics and associated maturity models, we determined TVA's ISP and practices were operating in an effective manner as defined by the FY 2025 IG FISMA Reporting Metrics. However, we identified areas for improvement in both the core and supplemental metrics to further improve TVA’s ISP and practices.
An Amtrak senior management official based in Washington, D.C., resigned from his position on July 17, 2025, and a senior director in Florida, resigned from his position on August 22, 2025. At the time of their resignations, both employees were under investigation by our office for alleged conflicts of interest with Amtrak vendors that were not disclosed to the company. The former senior management official is not eligible for rehire.
In October 2023, the U.S. Postal Service deployed a major change to operations when it began piloting its Local Transportation Optimization (LTO) initiative. The initiative was designed to reduce the number of transportation trips to and from select post offices and increase the amount of mail transported on each trip. In addition, mail collected at optimized post offices remained there until the next day, delaying its entry into sorting operations. As of January 2025, the Postal Service had implemented LTO across 17 regions, including 56 post offices in the New Orleans region. The Postal Service has since expanded the LTO pilot program to a nationwide initiative, renaming it to Regional Transportation Optimization, and adjusted service standards. Implementing potential cost saving initiatives that result in mail taking longer to reach customers increases the risk that customers find quicker and more reliable alternatives.