Federal Reports

As part of our annual audit plan, we audited costs billed to the Tennessee Valley Authority (TVA) by Delta Dental of Tennessee (Delta Dental) for dental plan administrative services. Our audit objective was to determine if the costs billed to TVA were in compliance with the terms of Contract No. 12179. Our audit included approximately $15.6 million in claim costs and associated administrative fees billed to TVA during calendar years 2020 and 2021. In summary, we determined the costs billed by Delta Dental generally complied with the contract, except for $14,618 in overbilled costs due to a duplicate billing. Delta Dental agreed with the overbilling and issued TVA a credit for the full amount on April 18, 2022.(Summary Only)

This report presents a summary of the results of our self-initiated audits assessing the efficiency of selected processes at three selected retail units in the Texas 1 District (Project Number 22-092). These retail units included the Dallas, TX Main Post Office (MPO), the Mesquite, TX Post Office (PO), and the Wylie, TX PO in the Southern Area. We previously issued interim reports to district management for each of these retail units regarding the conditions we identified.

Free Matter for the Blind or Other Physically Handicapped Persons (Free Matter) is a legally mandated program that allows eligible participants to receive and send mail for free. Mail that qualifies as Free Matter includes large-type (14-point or larger) documents, braille, audio recordings, and talking book players. When Free Matter is mailed domestically, it should be treated as First Class Mail for processing and service measurement. U.S. Postal Service regulations also require packaging to remain unsealed to facilitate inspection by Postal Service employees to ensure the mailpieces qualify for postage-free mailing. The Postal Service is reimbursed the cost of delivering Free Matter through congressional appropriations every year.