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Brought to you by the Council of the Inspectors General on Integrity and Efficiency
Federal Reports
Report Date
Agency Reviewed / Investigated
Report Title
Type
Location
U.S. Agency for International Development
Financial Audit of USAID Resources Managed by Deutsche Welthungerhilfe e. V. in Multiple Countries under Multiple Awards for the Year Ended December 31, 2020
Audit of the Office of Justice Programs Research and Development in Forensic Science for Criminal Justice Program Grant Awarded to Rutgers, the State University of New Jersey, Camden, New Jersey
Our objective was to describe the extent to which the Federal Student Aid office (FSA) identifies individuals who belong to underserved communities and performs outreach to those identified individuals. We found that FSA provided general outreach to individuals, some of whom were part of underserved communities, and reached such individuals through several FSA offices and through its partnerships with different organizations. Although FSA performed outreach through various methods, its outreach was constrained by its limited ability to identify underserved individuals. Specifically, FSA’s direct outreach was provided to its current customers and the Free Application for Federal Student Aid collected only limited demographic information that could be used to identify applicants as individuals from underserved communities. Consequently, FSA could improve its outreach to underserved communities by evaluating its outreach practices, coordinating outreach efforts amongst its different offices, and utilizing demographic data to identify and conduct outreach to individuals in underserved communities.
