What We Looked AtOn March 11, 2018, a fatal Liberty Helicopters crash in New York, NY took the lives of five passengers who were trapped in their supplemental passenger restraints when the open-door helicopter partially submerged in the East River. In response, Senators Charles Schumer and Kirsten Gillibrand requested that we—in consultation with NTSB—review FAA’s oversight of helicopter air tours and how FAA approved the supplemental restraint system used during the tragic crash. Our objectives were to assess FAA’s processes for (1) review and approval of supplemental restraints for open-door helicopter operations and (2) oversight of company use of supplemental restraints. What We FoundFAA did not maintain effective and consistent oversight of open-door helicopter operations to maintain the safety of air tour passengers. FAA lacks an effective process to review, authorize, and ensure the safe use of supplemental restraints for open-door helicopter operations; and FAA inspectors lack sufficient guidance to oversee operator use of supplemental passenger restraints. FAA has made efforts to issue guidance to achieve prompt operator compliance and eliminate safety risks by developing a special authorization for supplemental passenger restraint systems. However, that authorization process is still evolving and important risk information has been overlooked. Also, FAA does not currently provide the guidance inspectors need to ensure operators are using and maintaining the supplemental restraints the Agency has authorized. Overall, we found that FAA has the opportunity to improve its authorization process and oversight regarding supplemental passenger restraint use and increase the safety of helicopter air tour passengers. RecommendationsFAA concurred with four of our five recommendations to improve the effectiveness of its supplemental passenger restraint authorization process, providing appropriate actions and completion dates. FAA partially concurred with recommendation 3 and did not provide an alternative action or completion date. We ask the Agency to reconsider its response to this recommendation and provide us with an alternative action and anticipated completion date.
| Report Date | Agency Reviewed / Investigated | Report Title | Type | Location | |
|---|---|---|---|---|---|
| Department of Transportation | Weaknesses in FAA’s Supplemental Passenger Restraint System Authorization Process Hinder Improvements to Open-Door Helicopter Operations | Audit | Agency-Wide | View Report | |
| Department of the Interior | BIE Employee Failed To Report Abuse | Investigation | Agency-Wide | View Report | |
| Denali Commission | Risk Assessment of the Denali Commission's Charge Card Program | Audit | Agency-Wide | View Report | |
| Department of Health & Human Services | The National Institutes of Health Administered Superfund Appropriations During Fiscal Year 2019 in Accordance With Federal Requirements | Audit | Agency-Wide | View Report | |
| Department of Agriculture | U.S. Department of Agriculture’s Consolidated Financial Statements for Fiscal Years 2020 and 2019 | Audit | Agency-Wide | View Report | |
| Department of Agriculture | Commodity Credit Corporation's Financial Statements for Fiscal Years 2020 and 2019 | Audit | Agency-Wide | View Report | |
| U.S. Agency for International Development | Financial Audit of the Conservation and Governance Program in the Amazon Piedmont of Colombia Managed by Patrimonio Natural - Fondo Para la Biodiversidad y reas Protegidas, Cooperative Agreement AID-530-A-13-00004, January 1 to December 31, 2019 | Other |
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| U.S. Agency for International Development | Closeout Audit of the Fund Accountability Statement of Middle East Education Through Technology, Training Entrepreneurs for Excellence at MEET 2 Project in West Bank and Gaza, Cooperative Agreement 294-A-17-00009, September 19, 2017 to January 31, 2019 | Other |
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View Report | |
| U.S. Agency for International Development | Audit of the Fund Accountability Statement of Hand in Hand Center For Jewish-Arab Education in Israel, Widening The Circle Program in West Bank and Gaza, Cooperative Agreement AID-294-A-15-00002, September 2, 2015 to December 31, 2016 | Other |
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| U.S. Agency for International Development | Financial Audit of USAID Resources Managed by University of South Africa in Multiple Countries Under Cooperative Agreement AID-674-A-15-00011, January 1 to December 31, 2019 | Other |
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View Report | |