Federal Reports

OIG data analytics identified Washington, D.C., MOW permit postage refunds totaling about $978,640 for fiscal year (FY) 2020, which is 98 percent of the district total and the highest in the nation. The office issued more BRM refunds compared to other post offices because companies located in other states purchased their BRM permits with a Washington, D.C., address. The refund total for this account is 46 percent of the unit’s year-end total revenue of about $2 million for Washington, D.C. MOW. In addition, we identified several months with little or no refund activity. The objective of this audit was to determine whether postage affixed BRM refunds were properly issued, supported, and processed at the Washington, D.C., MOW.

The Postal Service is required to maintain a safe and healthy environment for both employees and customers in accordance with its internal policies and procedures and Occupational Safety and Health Administration (OSHA) safety laws. Our objective was to determine if Postal Service management is adhering to building maintenance, security and safety standards, and employee working condition requirements at post offices.

Since the beginning of the COVID-19 pandemic, the federal government has appropriated over $3.5 trillion to address the public health and economic crises. Given the changing nature of the pandemic and the federal government’s response, we re-visited our original top management challenges to ensure that the PRAC is providing timely information to Congress and the new Administration about the response efforts. The following four challenges have been added: Preventing and Detecting Fraud against Government Programs; Informing and Protecting the Public from Pandemic-Related Fraud; Data Transparency and Completeness; and Federal Workforce SafetyProject Type: Management Challenges

A previous Office of Inspector General (OIG) audit found that a State Medicaid agency had improperly paid capitation payments on behalf of beneficiaries with concurrent eligibility in another State. We conducted a similar audit of Illinois' Medicaid program.Our objective was to determine whether Illinois made capitation payments on behalf of Medicaid beneficiaries who were residing and enrolled in Medicaid in another State.

During our Integrity of the U.S. Postal Service’s Social Media Presence audit, we found indications of availability issues associated with the National Change of Address (NCOA) database and its related applications. We identified several social media complaints and reports in national news concerning issues submitting and processing change of address requests. Although these issues were outside the scope of the audit, they could potentially affect millions of customers and, therefore, require immediate attention. The purpose of this alert is to bring this issue to your attention and make recommendations for corrective action.