Federal Reports

The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General (OIG) reviews delivery operations at facilities across the country and provides management with timely feedback in furtherance of this mission.This interim report presents the results of our self-initiated audit of delivery operations and property conditions at the Lammond Riggs Station in Washington, D.C. The Lammond Riggs Station is in the Maryland District of the Atlantic Area and services ZIP Code 20011. This ZIP Code serve 66,425 people in an urban area.

The U.S. Postal Service needs effective and productive operations to fulfill its mission of providing prompt, reliable, and affordable mail service to the American public. It has a vast transportation network that moves mail and equipment among approximately 330 processing facilities and 31,100 post offices, stations, and branches. The Postal Service is transforming its processing and logistics networks to become scalable, reliable, visible, efficient, automated, and digitally integrated. This includes modernizing operating plans and aligning the workforce; leveraging emerging technologies to provide world-class visibility and tracking of mail packages in near real time; and optimizing the surface and air transportation network. The U.S. Postal Service Office of Inspector General (OIG) reviews the efficiency of mail processing operations at facilities across the country and provides management with timely feedback to further the Postal Service’s mission.This report presents the results of our self-initiated audit of the efficiency of operations at the Curseen- Morris Processing and Distribution Center (P&DC) in Washington, DC. We judgmentally selected this P&DC based on a review of first and last mile failures; workhours; scanning compliance; and late, canceled, and extra trips. The Curseen-Morris P&DC is in the Chesapeake Division and processes letters, flats, and packages. The Curseen-Morris P&DC services multiple 3-digit ZIP Codes in urban communities.

The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General (OIG) reviews delivery operations at facilities across the country and provides management with timely feedback in furtherance of this mission.This interim report presents the results of our self‑initiated audit of delivery operations and property conditions at the Brookland Station in Washington, D.C. The Brookland Station is in the Maryland District of the Atlantic Area and services ZIP Codes 20017 and 20064. These ZIP Codes serve 21,062 people in an urban area.

Why This Report Was DoneThe Office of the Special Inspector General for Afghanistan (SIGAR) conducted a required external peer review of the EPA OIG’s compliance with the Council of Inspectors General on Integrity and Efficiency Quality Standards for Inspection and Evaluation, December 2020 (Blue Book). Summary of FindingsSIGAR determined that the EPA OIG’s policies and procedures generally were consistent with the Blue Book standards addressed in the external peer review.

This Office of Inspector General (OIG) Comprehensive Healthcare Inspection Program report describes the results of a focused evaluation of the quality of care delivered in the inpatient and outpatient settings of the Martinsburg VA Medical Center and multiple outpatient clinics in Maryland, Virginia, and West Virginia. This evaluation focused on five key operational areas:• Leadership and organizational risks• Quality, safety, and value• Medical staff privileging• Environment of care• Mental health (suicide prevention initiatives)The OIG issued three recommendations for improvement in two areas:1. Medical staff privileging• Ongoing Professional Practice Evaluations2. Environment of care• Expired/outdated inventory in clean and sterile stockrooms

This Office of Inspector General (OIG) Comprehensive Healthcare Inspection Program report describes the results of a focused evaluation of the quality of care delivered in the inpatient and outpatient settings of the VA Bedford Healthcare System, which includes the Edith Nourse Rogers Memorial Veterans’ Hospital in Bedford and three outpatient clinics in Massachusetts. This evaluation focused on five key operational areas:• Leadership and organizational risks• Quality, safety, and value• Medical staff privileging• Environment of care• Mental health (suicide prevention initiatives)The OIG issued five recommendations for improvement in four areas:1. Leadership and organizational risks• Institutional disclosures for applicable sentinel events2. Quality, safety, and value• Root cause analysis for patient safety events3. Environment of care• Patient care areas clean and free from undue wear• Inpatient mental health unit over-the-door alarm testing4. Mental health• Comprehensive Suicide Risk Evaluation completion

Our objective for this alert was to determine facility opening procedures and mail conditions at the South Houston Local Processing Center.Each year, increased mail volume during the Postal Service’s peak mailing season — Thanksgiving through New Year’s Eve1 — significantly strains the Postal Service’s processing and distribution network. The Postal Service opens peak season annexes to temporarily help with increased package volume at select processing facilities. As part of our peak season audit, we assessed the Postal Service’s acquisition and use of these peak season annexes. One such annex we identified was the South Houston Local Processing Center (LPC), which opened on November 18, 2023, and was associated with the North Houston Processing and Distribution Center (P&DC).