The VA Office of Inspector General (OIG) conducted a healthcare inspection at the Edward Hines, Jr. VA Hospital (facility) in Hines, Illinois, to assess an allegation that deficient quality of care resulted in a patient’s foot amputation.The patient told facility primary care staff about falling at home while wearing VA-issued diabetic shoes. At the time of the fall, the patient had temporarily stopped taking anticoagulation medication, as instructed, for a procedure. The patient told clinical staff of symptoms consistent with an arterial occlusion 11 and 12 days after the fall; staff referred the patient to an emergency department. The patient elected to wait and go to the facility for diagnostic testing, and later underwent a foot amputation due to an arterial occlusion. The facility’s vascular surgeon told the OIG that the arterial occlusion may have been caused when the patient stopped anticoagulation medication (prior to a bleeding-risk procedure) or possibly due to the fall.Pharmacy staff managed the patient’s anticoagulation medication in accordance with Veterans Integrated Service Network and facility guidance.The day of the fall, a podiatrist saw the patient for an annual evaluation and gave instructions to wear the previously provided VA-issued shoes, a type of shoe with known challenges related to fit and heel slippage. The OIG determined that the podiatrist missed an opportunity to provide reeducation or refit the patient with new VA-issued shoes.The patient attributed the fall to the shoes and reported concerns to the facility’s patient advocate. The OIG found that the patient advocate did not consult with the facility’s patient safety staff, as required, after receiving concerns from the patient alleging facility staff’s negligence led to the amputation.The OIG made two recommendations related to consulting with patient safety and refitting and reeducating patients on VA-issued shoes.
Report Date | Agency Reviewed / Investigated | Report Title | Type | Location | |
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Department of Veterans Affairs | Inadequacies in Patient Safety Reporting Processes and Alleged Deficient Quality of Care Prior to a Patient’s Foot Amputation at the Edward Hines, Jr. VA Hospital in Hines, Illinois | Inspection / Evaluation |
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Department of Justice | Audit of the Office of Justice Programs Victim Assistance Grants Awarded to the Ohio Attorney General, Columbus, Ohio | Audit |
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Department of Energy | Audit of the Iowa State University’s Management and Operating Contract of Ames National Laboratory’s Statements of Costs Incurred and Claimed Submission for Fiscal Years Ended September 30, 2015, September 30, 2016, September 30, 2017, September 30, 2018, | Audit | Agency-Wide | View Report | |
Department of Energy | Audit of Oak Ridge Associated Universities, Inc.’s Statement of Costs Incurred and Claimed Submissions Fiscal Years Ended September 30, 2018 through September 30, 2020 | Audit | Agency-Wide | View Report | |
U.S. Capitol Police | Management Advisory Report: “Anti-gag” Provisions in Nondisclosure Agreements | Review | Agency-Wide | View Report | |
U.S. Agency for International Development | Financial Audit of USAID Resources Managed by Accin Contra el Hambre in Multiple Countries Under Multiple Awards, for the Year Ended December 31, 2022 | Other |
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U.S. Agency for International Development | Financial Audit of DanChurchAid Under Multiple Awards, for the Year Ended December 31, 2022 | Other |
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U.S. Agency for International Development | Single Audit of Consortium for Elections and Political Process Strengthening for the Year Ended September 30, 2018 | Other |
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View Report | |
Department of Veterans Affairs | Comprehensive Healthcare Inspection of the Beckley VA Medical Center in West Virginia | Inspection / Evaluation |
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View Report | |
Federal Deposit Insurance Corporation | Review of the FDIC’s Ransomware Readiness | Review | Agency-Wide | View Report | |