We found that the Department complied with Executive Order 13520, adequately addressed improper payment risks, and described an adequate level of oversight to reduce and recapture improper payments for FY 2011. However, it did not address monitoring or oversight of Pell Grant program recipients who did not use the IRS Data Retrieval Tool (IRS DRT) when completing their FAFSA or recipients who were not selected for verification in its improper payment monitoring and oversight efforts. Verification is a process schools are required to conduct to confirm specific information reported on the FAFSA by the applicant. The IRS DRT is an optional tool that enables Federal student aid applicants and, as needed, parents of applicants to transfer certain tax return information from an IRS Web site directly to their online FAFSA. Only 22 percent of all FAFSAs submitted for the 2011–2012 academic year used the IRS DRT. By not studying the population of applicants who do not use the IRS DRT and who are not selected for verification, the Department may miss opportunities to further reduce and recapture improper payments. We recommended that the Department study Pell Grant program recipients who do not use the IRS DRT and who are not selected for verification to determine whether the Department has adequate controls in place or needs to implement additional controls to mitigate the risk of improper payments to this population of Pell Grant recipients.
| Report Date | Agency Reviewed / Investigated | Report Title | Type | Location | |
|---|---|---|---|---|---|
| Department of Education | U.S. Department of Education’s Compliance With Executive Order 13520, “Reducing Improper Payments” for Fiscal Year 2011 | Audit | Agency-Wide | View Report | |
| International Trade Commission | Audit of Citrix Remote Access | Audit | Agency-Wide | View Report | |
| U.S. Postal Service | Officer Compensation for Calendar Year 2011 | Audit | Agency-Wide | View Report | |
| Department of Justice | Audit of the Iowa Department of Transportation Motor Vehicle Division Office of Motor Vehicle Enforcement’s Equitable Sharing Program Activities, Ankeny, Iowa | Audit |
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View Report | |
| Office of Personnel Management | Audit of BlueCross BlueShield of Florida Jacksonville, Florida | Audit | Agency-Wide | View Report | |
| Office of Personnel Management | Audit of the Federal Employees Health Benefits Program Operations at Kaiser Foundation Health Plan of Colorado | Audit | Agency-Wide | View Report | |
| Office of Personnel Management | Audit of the Information Systems General and Application Controls at Hawaii Medical Service Association | Audit | Agency-Wide | View Report | |
| U.S. Postal Service | Causes of the Postal Service FERS Surplus | Other | Agency-Wide | View Report | |
| Peace Corps | Semiannual Report to Congress April 1 – September 30, 2012 | Semiannual Report | Agency-Wide | View Report | |
| International Trade Commission | USITC Management and Performance Challenges | Top Management Challenges | Agency-Wide | View Report | |