Text of Recommendation | The IIG must collect customer feedback and use the data to improve customer service efforts. |
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Recommendation Number | 3 |
Recommendation Status | Closed |
Significant Recommendation | No |
Recommendation Questioned Costs | $0 |
Recommendation Funds for Better Use | $0 |
Submitting OIG | |
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Report Title | Evaluation of EEOC’s Management of Private Sector Customer Service |
Report Submitting OIG-Specific Report Number | 2021-001-EOIG |
Report Date Issued | Tuesday, October 18, 2022 |
Report Agency Reviewed / Investigated | |
Report Questioned Costs | $0 |
Report Funds for Better Use | $0 |