U.S. Postal Service OIG

The Postal Reorganization Act of 1970, as amended, established the Board of Governors (Board), which is generally comprised of nine governors appointed by the President of the United States, the postmaster general, and the deputy postmaster general. There was a full Board throughout fiscal year (FY)...

The U.S. Postal Service needs effective and productive operations to fulfill its mission of providing prompt, reliable, and affordable mail service to the American public. It has a vast transportation network that moves mail and equipment among approximately 280 processing facilities and 35,000 post...

The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General reviews delivery operations at facilities across the...

The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General reviews delivery operations at facilities across the...

The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General reviews delivery operations at facilities across the...

Promoting positive customer retail lobby experiences is a focus area in the U.S. Postal Service’s Delivering for America plan. Retail lobbies are where many customers interact with the Postal Service, such as when buying stamps or mailing packages. The Postal Service collects data on retail lobby...

The U.S. Postal Service provides customers across the nation mail service six days a week as required by law. In December 2022, Winter Storm Elliott arrived in Western New York, and within minutes, winds went from 10 to 70 miles per hour and brought about 36 inches of snow over four days. During a...

Postal markets around the world are transforming. Letter mail volume is declining while the parcel sector becomes increasingly competitive. These trends are placing significant financial pressure on national posts and their ability to sustain the provision of universal postal services. These trends...

The U.S. Postal Service and its contracted trucking companies and drivers play a key role in transporting and maintaining the safety and security of the mail. The Postal Service has approximately 4,600 trucking contracts (highway contract routes and freight auction services) with associated costs of...