United States
The USPS OIG Hotline will take complaints regarding fraud, waste, and misconduct within the Postal Service. These include: - Injury compensation fraud - Embezzlements and financial crimes - Contract Fraud - Kickbacks - Computer Crimes - Narcotics - Employee Misconduct - Internal affairs and executive investigations - Whistleblower reprisal - Theft of items from the mail by Postal employees or contractors - Destruction of mail by Postal employees or contractors
The following matters are NOT generally investigated by the USPS OIG: - Daily mail delivery and tracking problems - Post Office customer service issues and concerns. If you have a customer service issue, please contact USPS. - Day-to-day management decisions - EEO Complaints - Issues that are handled by the grievance process - Issues handled by other government agencies such as the Equal Employment Opportunity Commission, Department of Labor, Justice - Department, Office of Personnel Management - Employee benefits and compensation For help on these and other issues not listed please visit https://www.uspsoig.gov/hotline-helpful-links
Mail Theft Mitigation and Response – Chicago, I
This report presents the results of our audit of the Mail Theft Mitigation and Response – Chicago, IL.
Effectiveness of the New Regional Processing and Distribution Center in Portland, OR
This report presents the results of our audit of The Effectiveness of the New Regional Processing and Distribution Center in Portland, OR.
Kansas-Missouri District: Delivery Operations
During the week of May 13, 2024, we performed audits at the Kansas City Processing and Distribution Center (P&DC) and three delivery units serviced by the P&DC in the Kansas City, MO, area. The delivery units included the Hickman Mills Station, Kansas City, MO; the Robert L. Roberts Station, Kansas...
Independent Report on Employee Benefits, Withholdings, Contributions, and Supplemental Semiannual Headcount Reporting Submitted to the U.S. Office of Personnel Management
This report presents the results of our performance of the procedures agreed upon by the Office of the Chief Financial Officer of the U.S. Office of Personnel Management (OPM). The report responds to the U.S. Office of Management and Budget’s requirements to assist the OPM in assessing the...
Tuscaloosa Post Office, Tuscaloosa, AL: Delivery Operations
The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General (OIG) reviews delivery operations at facilities...
Northport Post Office, Northport, AL: Delivery Operations
The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General (OIG) reviews delivery operations at facilities...
Efficiency of Operations at the Birmingham Processing and Distribution Center and Mail Processing Annex, Birmingham, AL
The U.S. Postal Service needs effective and productive operations to fulfill its mission of providing prompt, reliable, and affordable mail service to the American public. It has a vast transportation network that moves mail and equipment among about 330 processing facilities and 31,100 post offices...
Center Point Branch, Center Point, AL: Delivery Operations
The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General (OIG) reviews delivery operations at facilities...
Service Optimization: Post Office Boxes
The U.S. Postal Service manages over 21 million Post Office (PO) Boxes throughout the country, collecting $1.5 billion in revenue in fiscal year (FY) 2023. As part of its Delivering for America plan, the Postal Service is focused on improving PO Box revenue, mainly through price increases. Vacancy...