United States
The USPS OIG Hotline will take complaints regarding fraud, waste, and misconduct within the Postal Service. These include: - Injury compensation fraud - Embezzlements and financial crimes - Contract Fraud - Kickbacks - Computer Crimes - Narcotics - Employee Misconduct - Internal affairs and executive investigations - Whistleblower reprisal - Theft of items from the mail by Postal employees or contractors - Destruction of mail by Postal employees or contractors
The following matters are NOT generally investigated by the USPS OIG: - Daily mail delivery and tracking problems - Post Office customer service issues and concerns. If you have a customer service issue, please contact USPS. - Day-to-day management decisions - EEO Complaints - Issues that are handled by the grievance process - Issues handled by other government agencies such as the Equal Employment Opportunity Commission, Department of Labor, Justice - Department, Office of Personnel Management - Employee benefits and compensation For help on these and other issues not listed please visit https://www.uspsoig.gov/hotline-helpful-links
Muskegon Cocaine Dealer Sentenced to 32 Years in Prison
Florida Pharmacy Pleads Guilty to Health Care Fraud and Agrees to Pay More than $1 Million Settlement
Large Check Fraud Scheme Leader Sentenced to More Than Nine Years in Federal Prison
Postal Automated Redirection System
This report presents the results of our audit of the Postal Automated Redirection System. The Postal Automated Redirection System (PARS) was deployed in 2007 to handle letter mail that cannot be delivered to the name and address on the mailpiece. Mail sorting equipment can automatically intercept...
Mail Theft Mitigation and Response: Houston, TX
This report presents the results of our audit of Mail Theft Mitigation and Response at the Beechnut, Debora Sue Schatz, and T W House Stations in Houston, TX (Project Number 25-023). The stations are in Texas 2 District of the Retail and Delivery Operations, Southern Area. Our objective was to...
Pre-Career Retention Initiatives
The U.S. Postal Service relies on pre‑career employees to supplement its regular workforce. Pre-career employees are temporary workers who do not receive the same employee benefits as career employees and are not always guaranteed a regular schedule. The Postal Service’s 10-year strategic plan...
Massachusetts-Rhode Island District: Delivery Operations
During the week of September 16, 2024, we performed a self-initiated audit at the Boston Processing and Distribution Center (P&DC) and three delivery units serviced by the P&DC. The delivery units included the Brookline Branch, Fort Point Station, and the Revere Carrier Annex in Boston, MA. We...
Efficiency of Operations at the Phoenix Processing and Distribution Center, Phoenix, AZ
The U.S. Postal Service needs effective and productive operations to fulfill its mission of providing prompt, reliable, and affordable mail service to the American public. It has a vast transportation network that moves mail and equipment among approximately 315 processing facilities and 31,200 post...
Mesa Four Peaks Station, Mesa, AZ: Delivery Operations
The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General reviews delivery operations at facilities across the...