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Website
https://www.uspsoig.gov
Abbreviation
USPS
Agencies
U.S. Postal Service
Postal Regulatory Commission
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline

The USPS OIG Hotline will take complaints regarding fraud, waste, and misconduct within the Postal Service. These include: - Injury compensation fraud - Embezzlements and financial crimes - Contract Fraud - Kickbacks - Computer Crimes - Narcotics - Employee Misconduct - Internal affairs and executive investigations - Whistleblower reprisal - Theft of items from the mail by Postal employees or contractors - Destruction of mail by Postal employees or contractors

What Not to Report to the OIG Hotline

The following matters are NOT generally investigated by the USPS OIG: - Daily mail delivery and tracking problems - Post Office customer service issues and concerns. If you have a customer service issue, please contact USPS. - Day-to-day management decisions - EEO Complaints - Issues that are handled by the grievance process - Issues handled by other government agencies such as the Equal Employment Opportunity Commission, Department of Labor, Justice - Department, Office of Personnel Management - Employee benefits and compensation For help on these and other issues not listed please visit https://www.uspsoig.gov/hotline-helpful-links

Hotline Page
https://www.uspsoig.gov/form/file-online-complaint
Whistleblower Protection Page
https://www.uspsoig.gov/whistleblower-retaliation-faq

Internal Controls Over Stamp Stock Shipments – Bensalem, PA, Post Office

2017
FT-FM-17-029
Audit
U.S. Postal Service OIG
U.S. Postal Service

The OIG used data analytics to identify offices with lost or stolen stamp stock shipments. We identified three expenses totaling $27,429 related to stamp stock shipments for the Bensalem, PA, Post Office and the Croydon Post Office, a small post office whose stamp stock is shipped to the Bensalem...

Independent Report on Employee Benefits, Withholdings, Contributions, and Supplemental Semiannual Headcount Reporting Submitted to the Office of Personnel Management

2017
FT-AR-17-011
Audit
U.S. Postal Service OIG
U.S. Postal Service

Our objectives were to assist U.S. Office of Personnel Management (OPM) in assessing the reasonableness of U.S. Postal Service employee retirement, health benefits and life insurance withholdings; Postal Service benefit contributions; and enrollment information submitted via the headcount report by...

Enhancing Mail for Digital Natives

2014
RARC-WP-14-001
Other
U.S. Postal Service OIG
U.S. Postal Service

So what does the generation born and raised in the age of the Internet think of something like regular mail? Do so-called Digital Natives, who have little experience with life pre-World Wide Web, have any interest in it? Did they ever? The questions raise critical implications for the future of the...

Strengthening Advertising Mail by Building a Digital Information Market

2014
RARC-WP-14-002
Other
U.S. Postal Service OIG
U.S. Postal Service

Advertising mail provides a big chunk of revenue to the U.S. Postal Service every year — almost $17 billion in fiscal year 2013. It has also been surprisingly resilient despite the digital revolution, holding a constant share of the advertising market. The Postal Service, however, cannot afford to...

Towards A Postal Service Intellectual Property Strategy

2014
RARC-WP-14-003
Other
U.S. Postal Service OIG
U.S. Postal Service

Based on outside expert research we commissioned, it is clear the U.S. Postal Service has at present relatively informal processes for managing IP and would benefit greatly from developing and promulgating a formal, organization-wide IP strategy. This white paper reviews the current processes...

100 Years of Parcel Post

2014
RARC-WP-14-004
Other
U.S. Postal Service OIG
U.S. Postal Service

2013 marks the 100-year anniversary of Parcel Post, now known as Standard Post. Today, the way goods are bought and sold is changing again because of the Internet. The rapid growth of e-commerce is bringing expansion and disruption to the parcel delivery market. As this transformation continues...

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