Sorry, you need to enable JavaScript to visit this website.
Skip to main content
Abbreviation
USPS
Agencies
U.S. Postal Service
Postal Regulatory Commission
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline

The USPS OIG Hotline will take complaints regarding fraud, waste, and misconduct within the Postal Service. These include: - Injury compensation fraud - Embezzlements and financial crimes - Contract Fraud - Kickbacks - Computer Crimes - Narcotics - Employee Misconduct - Internal affairs and executive investigations - Whistleblower reprisal - Theft of items from the mail by Postal employees or contractors - Destruction of mail by Postal employees or contractors

What Not to Report to the OIG Hotline

The following matters are NOT generally investigated by the USPS OIG: - Daily mail delivery and tracking problems - Post Office customer service issues and concerns. If you have a customer service issue, please contact USPS. - Day-to-day management decisions - EEO Complaints - Issues that are handled by the grievance process - Issues handled by other government agencies such as the Equal Employment Opportunity Commission, Department of Labor, Justice - Department, Office of Personnel Management - Employee benefits and compensation For help on these and other issues not listed please visit https://www.uspsoig.gov/hotline-helpful-links

Postage and Fee Refunds – Boston, MA, Fort Point Station

2019
FCS-FM-19-006
Audit
U.S. Postal Service OIG
U.S. Postal Service

OIG data analytics identified Boston, MA, Fort Point Station had refunds by money order exceeding $37,000 for June through August of fiscal year (FY) 2018. Subsequent research disclosed refunds, issued by money order as well as those disbursed through Accounting Services Center, for June 2018...

Mail Delivery Issues – Barrington Station, Los Angeles, CA

2019
DR-AR-19-004
Audit
U.S. Postal Service OIG
U.S. Postal Service

This report presents the results of our audit to assess mail delivery on selected routes at the Barrington Station, Los Angeles, CA. The Barrington Station is in Los Angeles, CA in the Los Angeles District of the Pacific Area. We conducted the audit to provide U.S. Postal Service management with...

Mail Delivery and Customer Service Issues – Bushwick Station, Brooklyn, NY

2019
DR-AR-19-003
Audit
U.S. Postal Service OIG
U.S. Postal Service

This report presents the results of our audit to assess mail delivery on selected routes and retail counter services at the Bushwick Station, Brooklyn, NY. The Bushwick Station is in the Triboro District of the Northeast Area. This audit was initiated at the request of Congresswoman Nydia M...

Mail Delivery and Customer Service Issues – Bushwick Station, Brooklyn, NY

2019
DR-AR-19-003
Audit
U.S. Postal Service OIG
U.S. Postal Service

This report presents the results of our audit to assess mail delivery on selected routes and retail counter services at the Bushwick Station, Brooklyn, NY. The Bushwick Station is in the Triboro District of the Northeast Area. This audit was initiated at the request of Congresswoman Nydia M...

No Sale Transactions – Bloomfield, NJ, Main Office

2019
FCS-FM-19-004
Audit
U.S. Postal Service OIG
U.S. Postal Service

This report presents the results of our self-initiated audit of No Sale Transactions - Bloomfield, NJ, Main Office, which is in the Northern New Jersey District of the Northeast Area. This audit was designed to provide Postal Service management with timely information on potential financial control...

Underground Storage Tanks

2019
HR-AR-19-001
Audit
U.S. Postal Service OIG
U.S. Postal Service

As of May 2018, the Postal Service had 145 active and 35 inactive tanks in its underground storage tanks (UST) program. Active USTs contain fuel (gasoline and diesel) to power generators and its fleet of vehicles. USTs are designated as inactive when the tank is no longer economically viable to keep...

Subscribe to U.S. Postal Service OIG