United States
The USPS OIG Hotline will take complaints regarding fraud, waste, and misconduct within the Postal Service. These include: - Injury compensation fraud - Embezzlements and financial crimes - Contract Fraud - Kickbacks - Computer Crimes - Narcotics - Employee Misconduct - Internal affairs and executive investigations - Whistleblower reprisal - Theft of items from the mail by Postal employees or contractors - Destruction of mail by Postal employees or contractors
The following matters are NOT generally investigated by the USPS OIG: - Daily mail delivery and tracking problems - Post Office customer service issues and concerns. If you have a customer service issue, please contact USPS. - Day-to-day management decisions - EEO Complaints - Issues that are handled by the grievance process - Issues handled by other government agencies such as the Equal Employment Opportunity Commission, Department of Labor, Justice - Department, Office of Personnel Management - Employee benefits and compensation For help on these and other issues not listed please visit https://www.uspsoig.gov/hotline-helpful-links
Employee Safety – Postal Service COVID-19 Response
To lead its pandemic response, the Postal Service created the COVID-19 Command Response Team at headquarters to ensure the agency followed directives and guidance from the CDC. The Postal Service implemented changes to slow the spread of the virus, manage and support affected employees, and ensure...
Opinion on the U.S. Postal Service's Fiscal Year 2020 Reclassified Financial Statements
We have audited the accompanying Reclassified Financial Statements of the U.S. Postal Service which comprises the Government-wide Treasury Account Symbol Adjusted Trial Balance System (GTAS) Reconciliation Report – Reclassified Balance Sheet as of September 30, 2020, and the related GTAS...
U.S. Postal Inspection Service’s Oversight of Mail Suspected of Containing Illicit Drugs at Postal Facilities
The Postal Inspection Service established the Proper Handling of Suspected Marijuana Parcels Mandatory Stand-Up Talk in FY 2019 as guidance for postal employees on how to handle mail suspected of containing illicit drugs (suspected mail). In addition, the Postal Inspection Service’s Administrative...
Former postal carrier sentenced to prison for stealing, selling meth & marijuana contained in mail packages
Indivior Solutions Sentenced as Part of $2 Billion Resolution of False Safety Claims Concerning Suboxone
Postal Worker Arrested And Charged With Failing To Deliver Over 800 Pieces Of Mail Which Included Three Absentee Ballots
Deployment of Operational Changes
On October 19, 2020, we issued a report to the U.S. Postal Service Board of Governors that addressed specific questions asked by Members of Congress regarding modifications to Postal Service staffing and policies, mail service impacts, compliance with applicable laws and regulations, communication...