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Website
https://www.uspsoig.gov
Abbreviation
USPS
Agencies
U.S. Postal Service
Postal Regulatory Commission
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline

The USPS OIG Hotline will take complaints regarding fraud, waste, and misconduct within the Postal Service. These include: - Injury compensation fraud - Embezzlements and financial crimes - Contract Fraud - Kickbacks - Computer Crimes - Narcotics - Employee Misconduct - Internal affairs and executive investigations - Whistleblower reprisal - Theft of items from the mail by Postal employees or contractors - Destruction of mail by Postal employees or contractors

What Not to Report to the OIG Hotline

The following matters are NOT generally investigated by the USPS OIG: - Daily mail delivery and tracking problems - Post Office customer service issues and concerns. If you have a customer service issue, please contact USPS. - Day-to-day management decisions - EEO Complaints - Issues that are handled by the grievance process - Issues handled by other government agencies such as the Equal Employment Opportunity Commission, Department of Labor, Justice - Department, Office of Personnel Management - Employee benefits and compensation For help on these and other issues not listed please visit https://www.uspsoig.gov/hotline-helpful-links

Hotline Page
https://www.uspsoig.gov/form/file-online-complaint
Whistleblower Protection Page
https://www.uspsoig.gov/whistleblower-retaliation-faq

Mail Delivery and Customer Service Operations – Holiday City Station, Memphis, TN

2021
21-089-R21
Audit
U.S. Postal Service OIG
U.S. Postal Service

The Holiday City Station is in the Tennessee District of the Southern Area. This audit was designed to provide U.S. Postal Service management with timely information on potential scanning and mail delivery risks at the Holiday City Station. The delivery unit had 19 city routes and two rural routes...

Partnering for Health: Potential Postal Service Roles in Health and Wellness

2021
RISC-WP-21-001
Inspection / Evaluation
U.S. Postal Service OIG
U.S. Postal Service

The OIG found several potential partnership opportunities that would allow the Postal Service to play a role in health and wellness. These include assisting in the recovery from current or future national health emergencies, disseminating information about available healthcare services, and helping...

U.S. Postal Worker And Four Others Arrested For Shipping Heroin And Fentanyl Through The Mail

U.S. Postal Worker And Four Others Arrested For Shipping Heroin And Fentanyl Through The Mail
Article Type
Investigative Press Release
Publish Date

U.S. Postal Worker And Four Others Arrested For Shipping Heroin And Fentanyl Through The Mail Audrey Strauss, the United States Attorney for the Southern District of New York, Peter C. Fitzhugh, Special Agent in Charge of Homeland Security Investigations (“HSI”) in New York, Matthew Modafferi,,,

Management Alert – Excessive Wait Times to Accept Commercial Mail Shipments at the Cleveland P&DC

2021
21-071-R21
Audit
U.S. Postal Service OIG
U.S. Postal Service

Due to the COVID-19 pandemic and the November 2020 general election, the Postal Service’s Cleveland Processing and Distribution Center (P&DC) experienced earlier than normal Peak Season mail, including package volume. This management alert responds to media and mailer concerns indicating that...

Service Performance of Election and Political Mail During the November 2020 General Election

2021
20-318-R21
Audit
U.S. Postal Service OIG
U.S. Postal Service
Pandemic

Our objective was to evaluate the U.S. Postal Service’s service performance of Election and Political Mail during the November 2020 general election. We also evaluated the handling of mail for the Georgia Senate runoff election held on January 5, 2021.The Postal Service prioritized processing of...

Former Onondaga County Postal Carrier Sentenced for Obstructing the Mail

Former Onondaga County Postal Carrier Sentenced for Obstructing the Mail
Article Type
Investigative Press Release
Publish Date

Former Onondaga County Postal Carrier Sentenced for Obstructing the Mail SYRACUSE, NEW YORK – Priscilla Czyz, age 37, of Cato, New York, was sentenced today to 6 months of probation for obstructing the mail, announced Acting United States Attorney Antoinette T. Bacon and Special Agent in Charge,,,

Refunds of Permit Postage and Fees – Hagerstown, MD, Post Office

2021
21-072-R21
Audit
U.S. Postal Service OIG
U.S. Postal Service

Business Reply Mail (BRM) is a service offered by the Postal Service that enables a sender to provide a recipient with a convenient, prepaid method for replying to a mailing. Customers request refunds when postage has been applied to the prepaid mailing. To obtain a refund, customers must submit...

Postal Worker Pleads Guilty to Aiding and Abetting Mail Theft in Liverpool

Postal Worker Pleads Guilty to Aiding and Abetting Mail Theft in Liverpool
Article Type
Investigative Press Release
Publish Date

Postal Worker Pleads Guilty to Aiding and Abetting Mail Theft in Liverpool SYRACUSE, NEW YORK –Quayshaun Mitchell, age 28, of Syracuse, pled guilty yesterday before Chief United States Judge Glenn T. Suddaby to possession with the intent to unlawfully use a United States Postal Service key, and,,,

Former Physical Therapy Clinic Owner Arrested for Health Care Fraud

Former Physical Therapy Clinic Owner Arrested for Health Care Fraud
Article Type
Investigative Press Release
Publish Date

Former Physical Therapy Clinic Owner Arrested for Health Care Fraud BOSTON – The former owner of several physical therapy clinics in Greater Boston was arrested on health care fraud charges today as he attempted to board an international flight at John F. Kennedy International Airport. Chang Goo,,,

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