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Abbreviation
VA
Agencies
Department of Veterans Affairs
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline

The Hotline accepts tips or complaints that, on a select basis, result in reviews of: • VA-related criminal activity • Systemic patient safety issues • Gross mismanagement or waste of VA resources • Misconduct by senior VA officials The VA OIG investigates substantial allegations of whistleblower reprisal against employees of VA contractors, grantees, subgrantees, and personal services subcontractors. The VA OIG reports substantiated allegations of reprisal to the employer and VA for corrective action.

What Not to Report to the OIG Hotline

The Hotline does not accept complaints that are unrelated to programs and operations of the Department of Veterans Affairs nor that are addressed in another legal or administrative forum: TYPE OF COMPLAINT WHO SHOULD YOU CONTACT Claim for VA disability and pension benefits, and ratings, appeals, or home loan issues Veterans Benefits Administration (1-800-827-1000) Claim for VA education benefits Veterans Benefits Administration (1-888-442-4551) Patient health care dispute Patient Advocate at your local VA medical facility Tort claim or other legal issue/case/claim Local VA Regional Counsel office (202-461-4900) VA billing issues - Compliance and Business Integrity 1-866-842-4357 Litigation matters Private counsel; applicable court Employee grievances, unfair labor practices, union matters Local union representative, Federal Labor Relations Authority VA employee whistleblower retaliation issues U.S. Office of Special Counsel (1-800-872-9855) Other VA employee whistleblower issues and concerns about VA employee VA Office of Accountability and Whistleblower Protection performance and accountability (855-429-6669) or (202-461-4119) Whistleblower disclosures not related to the VA U.S. Office of Special Counsel (1-800-872-9855) Discrimination and EEO complaints for VA employees, former VA employees, VA Office of Resolution Management (1-888-566-3982) and applicants for VA positions Discrimination and complaints related to the Uniformed Services Employment U.S. Department of Labor's Veterans' Employment and Training Service and Reemployment Rights Act (USERRA) and the U.S. Office of Special Counsel Personnel actions/adverse action appeals/MSPB matters U.S. Merit Systems Protection Board Disagreement with law or other political dispute Your elected legislative official

Comprehensive Healthcare Inspection of the VA North Texas Health Care System in Dallas

2023
22-00038-125
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

This Office of Inspector General Comprehensive Healthcare Inspection Program report describes the results of a focused evaluation of the inpatient and outpatient care provided at the VA North Texas Health Care System, which includes the Dallas VA Medical Center, Garland VA Medical Center, Sam...

Inspection of Information Security at the James E. Van Zandt VA Medical Center in Altoona, Pennsylvania

2023
22-02960-70
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducts information security inspections to assess whether VA facilities are meeting federal security requirements. They are typically conducted at selected facilities that have not been assessed in the sample for the annual audit required by the Federal...

Comprehensive Healthcare Inspection of the Manila VA Clinic in Pasay City, Philippines

2023
22-00228-127
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

This OIG Comprehensive Healthcare Inspection Program report describes the results of a focused evaluation of the outpatient setting of the Manila VA Clinic in Pasay City, Philippines. This evaluation focused on five key operational areas:• Leadership and organizational risks• Quality, safety, and...

Comprehensive Healthcare Inspection of the New Mexico VA Health Care System in Albuquerque

2023
22-00046-126
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

This Office of Inspector General Comprehensive Healthcare Inspection Program report describes the results of a focused evaluation of the inpatient and outpatient care provided at the New Mexico VA Health Care System, which includes the Raymond G. Murphy VA Medical Center (Albuquerque) and multiple...

Inspection of Information Security at the St. Cloud VA Medical Center in Minnesota

2023
22-02961-71
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducts information security inspections to assess whether VA facilities are meeting federal security requirements. They are typically conducted at selected facilities that have not been assessed in the sample for the annual audit required by the Federal...

Goals Not Met for Implementation of the Beneficiary Travel Self-Service System

2023
21-03598-92
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The Veterans Health Administration (VHA) established the beneficiary travel program to reimburse veterans and caregivers for travel expenses for approved healthcare appointments. VHA spent over $1.3 billion on this program in fiscal year 2021. Both VA and the Office of Inspector General (OIG) have...

Vet Center Inspection of North Atlantic District 1 Zone 3 and Selected Vet Centers

2023
21-03233-122
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) Vet Center Inspection Program provides a focused evaluation of aspects of care delivered at vet centers. This report focuses on North Atlantic district 1 zone 3 and four selected vet centers: Center City Philadelphia, Northeast Philadelphia, and Scranton in...

Comprehensive Healthcare Inspection of the VA Loma Linda Healthcare System in California

2023
22-00048-120
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

This Office of Inspector General Comprehensive Healthcare Inspection Program report describes the results of a focused evaluation of the inpatient and outpatient care provided at the VA Loma Linda Healthcare System, which includes the Jerry L. Pettis Memorial Veterans’ Hospital and multiple...

Comprehensive Healthcare Inspection of the Northern Arizona VA Health Care System in Prescott

2023
22-00052-121
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

This Office of Inspector General Comprehensive Healthcare Inspection Program report describes the results of a focused evaluation of the inpatient and outpatient settings of the Northern Arizona VA Health Care System, which includes the Bob Stump VA Medical Center in Prescott and multiple outpatient...

Office of Inspector General, Department of Veterans Affairs, Semiannual Report to Congress (SAR) October 1, 2022–March 31, 2023

2023
Semiannual Report
Department of Veterans Affairs OIG
Department of Veterans Affairs

The Semiannual Report to Congress summarizes the results of VA OIG oversight, provides statistical information, and lists all 103 work products issued from October 1, 2022, to March 31, 2023. During this reporting period, VA OIG audits, evaluations, investigations, inspections, and other reviews...

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