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Abbreviation
VA
Agencies
Department of Veterans Affairs
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline

The Hotline accepts tips or complaints that, on a select basis, result in reviews of: • VA-related criminal activity • Systemic patient safety issues • Gross mismanagement or waste of VA resources • Misconduct by senior VA officials The VA OIG investigates substantial allegations of whistleblower reprisal against employees of VA contractors, grantees, subgrantees, and personal services subcontractors. The VA OIG reports substantiated allegations of reprisal to the employer and VA for corrective action.

What Not to Report to the OIG Hotline

The Hotline does not accept complaints that are unrelated to programs and operations of the Department of Veterans Affairs nor that are addressed in another legal or administrative forum: TYPE OF COMPLAINT WHO SHOULD YOU CONTACT Claim for VA disability and pension benefits, and ratings, appeals, or home loan issues Veterans Benefits Administration (1-800-827-1000) Claim for VA education benefits Veterans Benefits Administration (1-888-442-4551) Patient health care dispute Patient Advocate at your local VA medical facility Tort claim or other legal issue/case/claim Local VA Regional Counsel office (202-461-4900) VA billing issues - Compliance and Business Integrity 1-866-842-4357 Litigation matters Private counsel; applicable court Employee grievances, unfair labor practices, union matters Local union representative, Federal Labor Relations Authority VA employee whistleblower retaliation issues U.S. Office of Special Counsel (1-800-872-9855) Other VA employee whistleblower issues and concerns about VA employee VA Office of Accountability and Whistleblower Protection performance and accountability (855-429-6669) or (202-461-4119) Whistleblower disclosures not related to the VA U.S. Office of Special Counsel (1-800-872-9855) Discrimination and EEO complaints for VA employees, former VA employees, VA Office of Resolution Management (1-888-566-3982) and applicants for VA positions Discrimination and complaints related to the Uniformed Services Employment U.S. Department of Labor's Veterans' Employment and Training Service and Reemployment Rights Act (USERRA) and the U.S. Office of Special Counsel Personnel actions/adverse action appeals/MSPB matters U.S. Merit Systems Protection Board Disagreement with law or other political dispute Your elected legislative official

Comprehensive Healthcare Inspection Program Review of the James J. Peters VA Medical Center, Bronx, New York

2018
17-01751-25
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA OIG conducted a focused evaluation of the quality of care delivered in the inpatient and outpatient settings of the James J. Peters VA Medical Center (facility). The review covered key clinical and administrative processes associated with promoting quality care—Leadership and Organizational...

Comprehensive Healthcare Inspection Program Review of the VA Long Beach Healthcare System Long Beach, California

2018
17-01739-31
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

Report Summary: The VA Office of Inspector General (OIG) conducted a focused evaluation of the quality of care delivered in the inpatient and outpatient settings of the VA Long Beach Healthcare System (facility). The review covered key clinical and administrative processes associated with promoting...

Review of VA's Reimbursements to the Treasury Judgment Fund

2018
17-00833-05
Audit
Department of Veterans Affairs OIG
Department of Veterans Affairs

In House Report (H. Rept. 114-497) to accompany the House of Representatives, Military Construction, Veterans Affairs, and Related Agencies Appropriations Bill, 2017 (H.R. 4974), the Committee on Appropriations requested the OIG review VA’s reimbursement of the Department of the Treasury’s Judgment...

Review of Alleged Use of Inappropriate Wait Lists for Group Therapy and Post Traumatic Stress Disorder Clinic Team, Eastern Colorado Health Care System

2018
17-00414-376
Audit
Department of Veterans Affairs OIG
Department of Veterans Affairs

In September 2016, a complainant and letters from several Senators and Representatives alleged the Eastern Colorado Health Care System (ECHCS) used unofficial wait lists for group therapies. Also alleged was that the Colorado Springs Community Based Outpatient Clinic did not take timely action on...

Healthcare Inspection – Mental Health Care Concerns, Atlantic County Community Based Outpatient Clinic, Northfield, New Jersey

2018
16-03519-28
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

OIG conducted a healthcare inspection in response to requests from Senator Cory Booker, Senator Robert Menendez, and Congressman Frank LoBiondo to assess concerns that a patient’s insufficient access to timely mental health (MH) care may have contributed to the patient’s suicide and that general...

Healthcare Inspection – Administrative and Clinical Concerns, Central California VA Health Care System, Fresno, California

2018
16-00352-12
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

OIG conducted a healthcare inspection to address concerns received from Congressman Jim Costa in 2014 regarding allegations from an anonymous complainant of Emergency Department (ED)-boarded patients’ length of stay, poor inpatient flow, and nurse staffing shortages at the Central California VA...

Healthcare Inspection – Evaluation of System-Wide Clinical, Supervisory, and Administrative Practices, Oklahoma City VA Health Care System, Oklahoma City, Oklahoma

2018
16-02676-13
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

OIG conducted an inspection in response to Senator James Inhofe’s request to evaluate clinical, supervisory, and administrative practices at the Oklahoma City VA Health Care System (System), Oklahoma City, OK. We also evaluated the System Director’s concerns and coordinated parts of this review with...

Audit of VA's Compliance With the DATA Act

2018
17-02811-21
Audit
Department of Veterans Affairs OIG
Department of Veterans Affairs

The OIG contracted with an independent public accounting firm for a performance audit to assess the VA’s compliance with the Digital Accountability and Transparency Act of 2014 (DATA Act). The contractor reported that VA did not fully comply with the DATA Act due to weaknesses in VA’s existing...

Review of Potential Misuse of Purchase Cards at Veterans Integrated Service Network 15

2018
15-05519-377
Audit
Department of Veterans Affairs OIG
Department of Veterans Affairs

OIG reviewed purchase card practices within Veterans Integrated Service Network (VISN) 15 based on a September 2015 request from the former Chairman of the House Committee on Veterans’ Affairs. VISN 15 purchase cardholders did not use purchase cards improperly by exceeding the micro-purchase...

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