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Abbreviation
VA
Agencies
Department of Veterans Affairs
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline

The Hotline accepts tips or complaints that, on a select basis, result in reviews of: • VA-related criminal activity • Systemic patient safety issues • Gross mismanagement or waste of VA resources • Misconduct by senior VA officials The VA OIG investigates substantial allegations of whistleblower reprisal against employees of VA contractors, grantees, subgrantees, and personal services subcontractors. The VA OIG reports substantiated allegations of reprisal to the employer and VA for corrective action.

What Not to Report to the OIG Hotline

The Hotline does not accept complaints that are unrelated to programs and operations of the Department of Veterans Affairs nor that are addressed in another legal or administrative forum: TYPE OF COMPLAINT WHO SHOULD YOU CONTACT Claim for VA disability and pension benefits, and ratings, appeals, or home loan issues Veterans Benefits Administration (1-800-827-1000) Claim for VA education benefits Veterans Benefits Administration (1-888-442-4551) Patient health care dispute Patient Advocate at your local VA medical facility Tort claim or other legal issue/case/claim Local VA Regional Counsel office (202-461-4900) VA billing issues - Compliance and Business Integrity 1-866-842-4357 Litigation matters Private counsel; applicable court Employee grievances, unfair labor practices, union matters Local union representative, Federal Labor Relations Authority VA employee whistleblower retaliation issues U.S. Office of Special Counsel (1-800-872-9855) Other VA employee whistleblower issues and concerns about VA employee VA Office of Accountability and Whistleblower Protection performance and accountability (855-429-6669) or (202-461-4119) Whistleblower disclosures not related to the VA U.S. Office of Special Counsel (1-800-872-9855) Discrimination and EEO complaints for VA employees, former VA employees, VA Office of Resolution Management (1-888-566-3982) and applicants for VA positions Discrimination and complaints related to the Uniformed Services Employment U.S. Department of Labor's Veterans' Employment and Training Service and Reemployment Rights Act (USERRA) and the U.S. Office of Special Counsel Personnel actions/adverse action appeals/MSPB matters U.S. Merit Systems Protection Board Disagreement with law or other political dispute Your elected legislative official

Review of Leaders’ Actions Affecting Clinical Services at the Syracuse VA Medical Center in New York

2026
25-02192-39
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a healthcare inspection at the Syracuse VA Medical Center (facility) to assess allegations of reduced clinical services, poor leadership communication, and staff resignations. The OIG also identified concerns about patient transfer delays and...

Supplemental Review of VHA Recruitment, Relocation, and Retention Incentive Service Obligations

2026
25-00631-211
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

This report presents the results of the VA OIG’s supplemental review of service obligations for VHA’s recruitment, relocation, and retention incentives, which follows on a report published in June 2025. While completing that audit, the OIG team became aware of an issue occurring when some VA...

Review of VHA’s Use of Generative Artificial Intelligence

2026
26-00182-42
Other
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) identified a potential patient safety risk related to the Veterans Health Administration’s (VHA’s) use of generative artificial intelligence (AI) chat tools for clinical care and documentation. Generative AI creates new, original content by learning patterns...

Review of Care Provided to a Patient Who Died by Suicide, Marion VA Health Care System in Illinois

2026
24-02987-27
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) evaluated allegations about the care of a patient at the Marion VA Health Care System (facility) who died by suicide. The OIG reviewed concerns that the patient’s traumatic brain injury (TBI), pain, and mental health needs were not addressed. The OIG...

DOJ Press Release: Tennessee Man Pleads in Hacking U.S. Supreme Court, AmeriCorps, and VA Health System

2026
2024-080
Investigation
AmeriCorps Office of Inspector General
AmeriCorps

WASHINGTON – Nicholas Moore, 24, of Springfield, Tennessee, pleaded guilty this morning in U.S. District Court in connection with hacking the electronic filing system of the U.S. Supreme Court at least 25 times and additionally hacking accounts at AmeriCorps and the Veterans Administration Health...

National Review of Mental Health Integration and Suicide Risk Identification in Audiology Clinic Settings

2026
24-00560-29
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a national review of the Veterans Health Administration’s (VHA’s) suicide risk and intervention training, suicide risk screening practices, and implementation of progressive tinnitus management (PTM) in audiology settings from October 2023 through...

Mental Health Inspection of the VA NY Harbor Healthcare System in New York

2026
25-00729-23
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) Mental Health Inspection Program (MHIP) evaluates Veterans Health Administration’s (VHA’s) continuum of mental healthcare services. This inspection focused on inpatient care delivered at the Margaret Cochran Corbin VA Campus (facility) in New York. The...

Healthcare Facility Inspection of the VA Gulf Coast Healthcare System in Biloxi, Mississippi

2026
25-00205-26
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

This Office of Inspector General (OIG) Healthcare Facility Inspection program report describes the results of a focused evaluation of the care provided at the VA Gulf Coast Healthcare System in Biloxi, Mississippi. This evaluation focused on five key content domains: • Culture • Environment of care...

Independent Audit Report of Pharma Logistics LLC’s Billing Compliance

2026
23-02182-185
Audit
Department of Veterans Affairs OIG
Department of Veterans Affairs

VHA pharmacies cannot dispense drugs that are damaged or expired or will be expiring soon. To address this issue and to recover some costs, VA contracted with Pharma Logistics LLC to provide national reverse distribution services, where manufacturers accept returned drugs in exchange for credits...

Healthcare Facility Inspection of the VA Clarksburg Healthcare System in West Virginia

2026
24-03206-21
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

This Office of Inspector General (OIG) Healthcare Facility Inspection program report describes the results of a focused evaluation of the care provided at the VA Clarksburg Healthcare System in West Virginia. This evaluation focused on five key content domains: • Culture • Environment of care •...

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