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Website
https://www.vaoig.gov/
Abbreviation
VA
Agencies
Department of Veterans Affairs
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline

The Hotline accepts tips or complaints that, on a select basis, result in reviews of: • VA-related criminal activity • Systemic patient safety issues • Gross mismanagement or waste of VA resources • Misconduct by senior VA officials The VA OIG investigates substantial allegations of whistleblower reprisal against employees of VA contractors, grantees, subgrantees, and personal services subcontractors. The VA OIG reports substantiated allegations of reprisal to the employer and VA for corrective action.

What Not to Report to the OIG Hotline

The Hotline does not accept complaints that are unrelated to programs and operations of the Department of Veterans Affairs nor that are addressed in another legal or administrative forum: TYPE OF COMPLAINT WHO SHOULD YOU CONTACT Claim for VA disability and pension benefits, and ratings, appeals, or home loan issues Veterans Benefits Administration (1-800-827-1000) Claim for VA education benefits Veterans Benefits Administration (1-888-442-4551) Patient health care dispute Patient Advocate at your local VA medical facility Tort claim or other legal issue/case/claim Local VA Regional Counsel office (202-461-4900) VA billing issues - Compliance and Business Integrity 1-866-842-4357 Litigation matters Private counsel; applicable court Employee grievances, unfair labor practices, union matters Local union representative, Federal Labor Relations Authority VA employee whistleblower retaliation issues U.S. Office of Special Counsel (1-800-872-9855) Other VA employee whistleblower issues and concerns about VA employee VA Office of Accountability and Whistleblower Protection performance and accountability (855-429-6669) or (202-461-4119) Whistleblower disclosures not related to the VA U.S. Office of Special Counsel (1-800-872-9855) Discrimination and EEO complaints for VA employees, former VA employees, VA Office of Resolution Management (1-888-566-3982) and applicants for VA positions Discrimination and complaints related to the Uniformed Services Employment U.S. Department of Labor's Veterans' Employment and Training Service and Reemployment Rights Act (USERRA) and the U.S. Office of Special Counsel Personnel actions/adverse action appeals/MSPB matters U.S. Merit Systems Protection Board Disagreement with law or other political dispute Your elected legislative official

Hotline Page
https://www.vaoig.gov/hotline/online-forms
Whistleblower Protection Page
https://www.vaoig.gov/hotline/whistleblower-protection-program

Documentation Deficiencies for Electronic Health Record Interface Testing at the Lovell Federal Health Care Center in North Chicago

2025
24-00682-187
Other
Department of Veterans Affairs OIG
Department of Veterans Affairs

This management advisory memorandum outlines the OIG’s findings and observations about whether VA and Oracle Health followed electronic health record (EHR) interface testing procedures at the Captain James A. Lovell Federal Health Care Center, where VA had to synchronize its system rollout with the...

Not All VA Disability Compensation Examiners Completed Training Before Providing PACT Act Medical Opinions

2025
24-00758-138
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

VA provides compensation to veterans for service-connected disabilities. Veterans file claims for this compensation, and in some cases, a disability compensation medical examination is needed for VA staff to decide these claims. Disability compensation examiners must complete training courses before...

Healthcare Facility Inspection of the VA Cincinnati Healthcare System in Ohio

2025
24-00605-182
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

This Office of Inspector General (OIG) Healthcare Facility Inspection program report describes the results of a focused evaluation of the care provided at the VA Cincinnati Healthcare System in Ohio. This evaluation focused on five key content domains: • Culture • Environment of care • Patient...

Healthcare Facility Inspection of the VA Jackson Healthcare System in Mississippi

2025
25-00191-212
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

This Office of Inspector General (OIG) Healthcare Facility Inspection program report describes the results of a focused evaluation of the care provided at the VA Jackson Healthcare System in Mississippi. This evaluation focused on five key content domains: • Culture • Environment of care • Patient...

VISN 12 Needs to Improve How It Administers the Veterans Community Care Program

2025
24-01757-146
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

This review examines whether medical facilities in VISN 12 (the VA Great Lakes Health Care System covering parts of Illinois, Indiana, Michigan, and Wisconsin) correctly identified veterans eligible for community care, informed them of their care options, and delivered timely care. The OIG found...

Deficiencies in VA Homeless Program Intake Documentation, Suicide Risk Assessment, and Care Coordination Processes

2025
23-02507-210
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The OIG conducted a national review to evaluate the alignment of information related to mental health, substance use disorder (SUD), and suicide risk treatment needs within the Veterans Health Administration’s (VHA’s) Homeless Operations Management and Evaluation System (HOMES) data collection...

The Emergency Department Construction Project at the Audie L. Murphy Memorial Veterans’ Hospital in San Antonio, Texas, Did Not Follow VA and Industry Equipment Design Standards

2025
24-00982-147
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The OIG conducted this review after receiving a hotline allegation that the 2024 emergency department expansion and renovation at the Audie L. Murphy Memorial Veterans’ Hospital in San Antonio, Texas, did not meet standards. Some exam rooms were said to put patients at risk because the rooms were...

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