Sorry, you need to enable JavaScript to visit this website.
Skip to main content
Abbreviation
VA
Agencies
Department of Veterans Affairs
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline

The Hotline accepts tips or complaints that, on a select basis, result in reviews of: • VA-related criminal activity • Systemic patient safety issues • Gross mismanagement or waste of VA resources • Misconduct by senior VA officials The VA OIG investigates substantial allegations of whistleblower reprisal against employees of VA contractors, grantees, subgrantees, and personal services subcontractors. The VA OIG reports substantiated allegations of reprisal to the employer and VA for corrective action.

What Not to Report to the OIG Hotline

The Hotline does not accept complaints that are unrelated to programs and operations of the Department of Veterans Affairs nor that are addressed in another legal or administrative forum: TYPE OF COMPLAINT WHO SHOULD YOU CONTACT Claim for VA disability and pension benefits, and ratings, appeals, or home loan issues Veterans Benefits Administration (1-800-827-1000) Claim for VA education benefits Veterans Benefits Administration (1-888-442-4551) Patient health care dispute Patient Advocate at your local VA medical facility Tort claim or other legal issue/case/claim Local VA Regional Counsel office (202-461-4900) VA billing issues - Compliance and Business Integrity 1-866-842-4357 Litigation matters Private counsel; applicable court Employee grievances, unfair labor practices, union matters Local union representative, Federal Labor Relations Authority VA employee whistleblower retaliation issues U.S. Office of Special Counsel (1-800-872-9855) Other VA employee whistleblower issues and concerns about VA employee VA Office of Accountability and Whistleblower Protection performance and accountability (855-429-6669) or (202-461-4119) Whistleblower disclosures not related to the VA U.S. Office of Special Counsel (1-800-872-9855) Discrimination and EEO complaints for VA employees, former VA employees, VA Office of Resolution Management (1-888-566-3982) and applicants for VA positions Discrimination and complaints related to the Uniformed Services Employment U.S. Department of Labor's Veterans' Employment and Training Service and Reemployment Rights Act (USERRA) and the U.S. Office of Special Counsel Personnel actions/adverse action appeals/MSPB matters U.S. Merit Systems Protection Board Disagreement with law or other political dispute Your elected legislative official

Coordination of Care and Employee Satisfaction Concerns at the Community Living Center, Loch Raven VA Medical Center, in Baltimore, Maryland

2020
19-08857-171
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a healthcare inspection to evaluate allegations regarding management and patient safety at the Community Living Center (CLC). The complainant alleged that CLC managers discouraged incident reporting, coached staff on how to talk to residents or the...

Annual Risk Assessment of VA's Charge Card Programs

2019
19-00223-166
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a risk assessment of VA’s charge card program evaluating the transactions of the three types of charge card business lines—purchase cards (including convenience checks), travel cards, and fleet cards—for fiscal year 2018. The team reviewed...

Audit of VA’s Financial Statements for FYs 2018 and 2017

2019
18-01642-09
Audit
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) contracted with the independent public accounting firm, CliftonLarsonAllen LLP (CLA), to audit VA’s financial statements as of September 30, 2018 and 2017, and for the fiscal years (FY) then ended. This audit is an annual requirement of the Chief Financial...

Disability Compensation Benefit Adjustments for Hospitalization Need Improvement

2020
19-06249-94
Audit
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted this audit to determine whether veterans received accurate compensation when hospitalized by VA for more than 21 days for service-connected disabilities. The OIG also examined whether claims processors met requirements to document the competency of...

Fiscal Year 2019 Risk Assessment of VA’s Charge Card Program

2020
20-00417-170
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a risk assessment of VA’s charge card program evaluating the three types of charge cards—purchase cards (including convenience checks), travel cards, and fleet cards—for transactions during fiscal year (FY) 2019. The OIG conducted its risk...

VA’s Implementation of the FITARA Chief Information Officer Authority Enhancements

2020
18-04800-122
Audit
Department of Veterans Affairs OIG
Department of Veterans Affairs

The OIG conducted this audit to determine whether VA implemented key elements of the Federal Information Technology Acquisition Reform Act (FITARA) consistent with the requirements for Chief Information Officer Authority Enhancements (Section 831). Specifically, the audit team evaluated two groups...

Improvements Needed to Reduce Aging Infrastructure Risks at Northport VA Medical Center in New York

2020
19-07482-91
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The OIG assessed the merits of a hotline complaint received in March 2019 regarding building conditions and patient safety at the Northport VA Medical Center in Northport, New York. The complainant alleged that medical center managers did not take adequate action to maintain the center’s buildings...

VA Improved the Transparency of Mandatory Staffing and Vacancy Data

2020
20-00541-149
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The OIG conducted this mandated review to assess VA’s reporting of staffing and vacancy data on its public-facing website. VA is required to release this information publicly each quarter by the VA MISSION Act of 2018 (the Act). The review team found VA partially complied with Section 505 of the Act...

Death of a Patient, Deficiencies in Domiciliary Safety and Security, and Inadequate Contractual Agreement at the VA Northeast Ohio Healthcare System in Cleveland

2020
19-07091-159
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted an inspection at the VA Northeast Ohio Healthcare System’s (the facility) Domiciliary Residential Rehabilitation Treatment Program to evaluate allegations of deficiencies in the care of a patient who died after an Emergency Department visit, as well...

Semiannual Report to Congress

2020
vaoig-sar-2020-1
Semiannual Report
Department of Veterans Affairs OIG
Department of Veterans Affairs

The Semiannual Report to Congress summarizes the results of OIG oversight, provides statistical information, and lists all reports issued October 1, 2019 – March 31, 2020. During this reporting period, OIG audits, investigations, inspections, evaluations, and other reviews identified nearly $866.8...

Subscribe to Department of Veterans Affairs OIG