
United States
The Hotline accepts tips or complaints that, on a select basis, result in reviews of: • VA-related criminal activity • Systemic patient safety issues • Gross mismanagement or waste of VA resources • Misconduct by senior VA officials The VA OIG investigates substantial allegations of whistleblower reprisal against employees of VA contractors, grantees, subgrantees, and personal services subcontractors. The VA OIG reports substantiated allegations of reprisal to the employer and VA for corrective action.
The Hotline does not accept complaints that are unrelated to programs and operations of the Department of Veterans Affairs nor that are addressed in another legal or administrative forum: TYPE OF COMPLAINT WHO SHOULD YOU CONTACT Claim for VA disability and pension benefits, and ratings, appeals, or home loan issues Veterans Benefits Administration (1-800-827-1000) Claim for VA education benefits Veterans Benefits Administration (1-888-442-4551) Patient health care dispute Patient Advocate at your local VA medical facility Tort claim or other legal issue/case/claim Local VA Regional Counsel office (202-461-4900) VA billing issues - Compliance and Business Integrity 1-866-842-4357 Litigation matters Private counsel; applicable court Employee grievances, unfair labor practices, union matters Local union representative, Federal Labor Relations Authority VA employee whistleblower retaliation issues U.S. Office of Special Counsel (1-800-872-9855) Other VA employee whistleblower issues and concerns about VA employee VA Office of Accountability and Whistleblower Protection performance and accountability (855-429-6669) or (202-461-4119) Whistleblower disclosures not related to the VA U.S. Office of Special Counsel (1-800-872-9855) Discrimination and EEO complaints for VA employees, former VA employees, VA Office of Resolution Management (1-888-566-3982) and applicants for VA positions Discrimination and complaints related to the Uniformed Services Employment U.S. Department of Labor's Veterans' Employment and Training Service and Reemployment Rights Act (USERRA) and the U.S. Office of Special Counsel Personnel actions/adverse action appeals/MSPB matters U.S. Merit Systems Protection Board Disagreement with law or other political dispute Your elected legislative official
Financial Efficiency Inspection of the VA Northeast Ohio Healthcare System
The VA Office of Inspector General (OIG) assessed the oversight and stewardship of funds by the VA Northeast Ohio Healthcare System and sought to identify potential cost efficiencies. This inspection examined four financial activities and administrative processes to determine whether appropriate...
Additional Controls Are Needed to Improve the Reliability of Grant and Per Diem Program Data
The Grant and Per Diem (GPD) Program is VA’s largest program for transitional housing. It awards grants to community partners that provide veterans experiencing homelessness with temporary housing and supportive services, such as mental health and substance use disorder treatment and assistance in...
Houma Man Sentenced for Making False Statements to Federal Agents
Two Accused of $80,000 in Pandemic Loan Fraud
Improved Oversight Is Needed to Correct VISN Identified Deficiencies in Medical Facilities’ Supply Chain Management
The OIG examined whether VA’s regional Veterans Integrated Service Networks (VISNs) were effectively overseeing the supply chain management conducted by their medical facilities. Supply chain management is critical to preventing waste and ensuring unexpired medical products and equipment are...
A Summary of Reviews in Fiscal Years 2022 and 2023 of Manufacturers’ Noncompliance with Veterans Health Care Act Provisions on Pharmaceutical Pricing
In line with the Veterans Health Care Act of 1992 (referred to in this report as the public law), the OIG conducts reviews to determine whether certain manufacturers (1) made all their covered drugs available at a discount to the government through a Federal Supply Schedule (FSS) contract and (2)...
Financial Efficiency Inspection of the VA Pittsburgh Healthcare System
The VA Office of Inspector General (OIG) conducted this inspection to assess the VA Pittsburgh Healthcare System’s stewardship and oversight of funds. This inspection assessed the following financial activities and administrative processes to determine whether appropriate controls and oversight were...
Follow-Up Information Security Inspection at the Southwest Consolidated Mail Order Pharmacy in Tucson, Arizona
The OIG conducted this follow-up inspection to determine whether information systems at the Southwest Consolidated Mail Order Pharmacy in Tucson, Arizona, were meeting federal security guidance. The OIG inspected the facility in 2021 and made six recommendations to correct security weaknesses.During...
A Summary of OIG Preaward Contract Reports Issued in Fiscal Year 2023 on VA Federal Supply Schedule Pharmaceutical Proposals
The federal government spends billions of dollars annually on pharmaceutical items through VA’s Federal Supply Schedule (FSS) program. The OIG examines and reports on pharmaceutical proposals submitted to the VA National Acquisition Center for FSS contracts that have an anticipated annual value...