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Website
https://www.vaoig.gov/
Abbreviation
VA
Agencies
Department of Veterans Affairs
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline

The Hotline accepts tips or complaints that, on a select basis, result in reviews of: • VA-related criminal activity • Systemic patient safety issues • Gross mismanagement or waste of VA resources • Misconduct by senior VA officials The VA OIG investigates substantial allegations of whistleblower reprisal against employees of VA contractors, grantees, subgrantees, and personal services subcontractors. The VA OIG reports substantiated allegations of reprisal to the employer and VA for corrective action.

What Not to Report to the OIG Hotline

The Hotline does not accept complaints that are unrelated to programs and operations of the Department of Veterans Affairs nor that are addressed in another legal or administrative forum: TYPE OF COMPLAINT WHO SHOULD YOU CONTACT Claim for VA disability and pension benefits, and ratings, appeals, or home loan issues Veterans Benefits Administration (1-800-827-1000) Claim for VA education benefits Veterans Benefits Administration (1-888-442-4551) Patient health care dispute Patient Advocate at your local VA medical facility Tort claim or other legal issue/case/claim Local VA Regional Counsel office (202-461-4900) VA billing issues - Compliance and Business Integrity 1-866-842-4357 Litigation matters Private counsel; applicable court Employee grievances, unfair labor practices, union matters Local union representative, Federal Labor Relations Authority VA employee whistleblower retaliation issues U.S. Office of Special Counsel (1-800-872-9855) Other VA employee whistleblower issues and concerns about VA employee VA Office of Accountability and Whistleblower Protection performance and accountability (855-429-6669) or (202-461-4119) Whistleblower disclosures not related to the VA U.S. Office of Special Counsel (1-800-872-9855) Discrimination and EEO complaints for VA employees, former VA employees, VA Office of Resolution Management (1-888-566-3982) and applicants for VA positions Discrimination and complaints related to the Uniformed Services Employment U.S. Department of Labor's Veterans' Employment and Training Service and Reemployment Rights Act (USERRA) and the U.S. Office of Special Counsel Personnel actions/adverse action appeals/MSPB matters U.S. Merit Systems Protection Board Disagreement with law or other political dispute Your elected legislative official

Hotline Page
https://www.vaoig.gov/hotline/online-forms
Whistleblower Protection Page
https://www.vaoig.gov/hotline/whistleblower-protection-program

Cardiothoracic Services Contracting at the Captain James A. Lovell Federal Health Care Center in North Chicago, Illinois, Needs Improvement

2024
23-02994-224
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

In January 2023, the VA Office of Inspector General (OIG) received a hotline allegation that Network Contracting Office (NCO) 12 participated in unethical sole-source contracting practices while procuring cardiothoracic services contracts at the Captain James A. Lovell Federal Health Care Center in...

Mental Health Inspection of the VA Augusta Health Care System in Georgia

2024
24-00675-259
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General’s (OIG’s) Mental Health Inspection Program (MHIP) evaluates Veterans Health Administration’s (VHA’s) continuum of mental healthcare services. This inspection focused on the inpatient care delivered at the VA Augusta Health Care System (HCS) in Georgia. Augusta HCS...

Healthcare Facility Inspection of the VA Orlando Healthcare System in Florida

2024
24-00585-246
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

This Office of Inspector General (OIG) Healthcare Facility Inspections program report describes the results of a focused evaluation of the care provided at the VA Orlando Healthcare System in Florida. This evaluation focused on five key content domains: • Culture • Environment of care • Patient...

Healthcare Facility Inspection of the VA Hudson Valley Healthcare System in Montrose, New York

2024
24-00601-254
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

This Office of Inspector General (OIG) Healthcare Facility Inspections program report describes the results of a focused evaluation of the care provided at VA Hudson Valley Healthcare System, which includes the Franklin Delano Roosevelt Hospital in Montrose, New York. This evaluation focused on five...

VA Continues Moving toward Full Compliance with Geospatial Data Covered Agency Responsibilities

2024
24-00122-247
Audit
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted this audit to determine whether VA complied with the law governing geospatial data and to follow up on recommendations from its previous report. VA’s administrations rely on geospatial data when supporting budgets, performing strategic planning, and...

VA’s Compliance with the VA Transparency & Trust Act of 2021 Semiannual Report: September 2024

2024
22-00879-249
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

To comply with the VA Transparency & Trust Act of 2021 (Transparency Act), VA must provide a detailed plan to Congress outlining its intent and justification for obligating and expending COVID-19 relief funds covered by the act. Additionally, the Transparency Act requires VA to submit biweekly...

Facility Leaders and Staff Have Concerns about VA’s New Electronic Health Record

2024
24-02874-256
Other
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) issued a management advisory memorandum to inform the Veterans Health Administration (VHA) Under Secretary for Health of concerns facility leaders and staff expressed to OIG staff regarding VA’s new electronic health record (EHR) during Healthcare Facility...

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