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Website
https://www.vaoig.gov/
Abbreviation
VA
Agencies
Department of Veterans Affairs
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline

The Hotline accepts tips or complaints that, on a select basis, result in reviews of: • VA-related criminal activity • Systemic patient safety issues • Gross mismanagement or waste of VA resources • Misconduct by senior VA officials The VA OIG investigates substantial allegations of whistleblower reprisal against employees of VA contractors, grantees, subgrantees, and personal services subcontractors. The VA OIG reports substantiated allegations of reprisal to the employer and VA for corrective action.

What Not to Report to the OIG Hotline

The Hotline does not accept complaints that are unrelated to programs and operations of the Department of Veterans Affairs nor that are addressed in another legal or administrative forum: TYPE OF COMPLAINT WHO SHOULD YOU CONTACT Claim for VA disability and pension benefits, and ratings, appeals, or home loan issues Veterans Benefits Administration (1-800-827-1000) Claim for VA education benefits Veterans Benefits Administration (1-888-442-4551) Patient health care dispute Patient Advocate at your local VA medical facility Tort claim or other legal issue/case/claim Local VA Regional Counsel office (202-461-4900) VA billing issues - Compliance and Business Integrity 1-866-842-4357 Litigation matters Private counsel; applicable court Employee grievances, unfair labor practices, union matters Local union representative, Federal Labor Relations Authority VA employee whistleblower retaliation issues U.S. Office of Special Counsel (1-800-872-9855) Other VA employee whistleblower issues and concerns about VA employee VA Office of Accountability and Whistleblower Protection performance and accountability (855-429-6669) or (202-461-4119) Whistleblower disclosures not related to the VA U.S. Office of Special Counsel (1-800-872-9855) Discrimination and EEO complaints for VA employees, former VA employees, VA Office of Resolution Management (1-888-566-3982) and applicants for VA positions Discrimination and complaints related to the Uniformed Services Employment U.S. Department of Labor's Veterans' Employment and Training Service and Reemployment Rights Act (USERRA) and the U.S. Office of Special Counsel Personnel actions/adverse action appeals/MSPB matters U.S. Merit Systems Protection Board Disagreement with law or other political dispute Your elected legislative official

Hotline Page
https://www.vaoig.gov/hotline/online-forms
Whistleblower Protection Page
https://www.vaoig.gov/hotline/whistleblower-protection-program

Senior VA Officials’ Response to a Veteran’s Sexual Assault Allegations

2021
20-01766-36
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

In response to congressional requests, the OIG investigated allegations of misconduct by the VA Secretary and senior leaders regarding a veteran’s complaint that she had been sexually assaulted at the Washington DC VA Medical Center. Requests included determining whether VA officials investigated or...

Posttraumatic Stress Disorder Claims Processing Training and Guidance Need Improvement

2021
20-00608-29
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

In 2018, the VA Office of Inspector General (OIG) reported that nearly half of disability benefit claims that were denied service connection for posttraumatic stress disorder (PTSD) and were related to military sexual trauma were not processed properly. In contrast, this review focuses on PTSD...

Durable Medical Equipment Manufacturer and Orthotics Provider Agree to Pay $1.59 Million to Resolve False Claims Act Allegations

Durable Medical Equipment Manufacturer and Orthotics Provider Agree to Pay $1.59 Million to Resolve False Claims Act Allegations
Article Type
Investigative Press Release
Publish Date

Durable Medical Equipment Manufacturer and Orthotics Provider Agree to Pay $1.59 Million to Resolve False Claims Act Allegations BOSTON – National durable medical equipment manufacturer Joint Active Systems, Inc. (JAS) has agreed to pay $1.5 million, and orthotics and prosthetics clinic chain New,,,

Michigan Woman Sentenced For Defrauding U.S. Department Of Veterans Affairs Of Over $1.7 Million In Benefits

Michigan Woman Sentenced For Defrauding U.S. Department Of Veterans Affairs Of Over $1.7 Million In Benefits
Article Type
Investigative Press Release
Publish Date

Michigan Woman Sentenced For Defrauding U.S. Department Of Veterans Affairs Of Over $1.7 Million In Benefits LAS VEGAS, Nev. – A Michigan woman was sentenced today to three years and five months in prison after pleading guilty to carrying out a scheme to defraud the U.S. Department of Veterans,,,

Federal Indictment Charges Buncombe County Man For Receiving Veteran Benefits Based On Fraudulent Service-Connected Disabilities

Federal Indictment Charges Buncombe County Man For Receiving Veteran Benefits Based On Fraudulent Service-Connected Disabilities
Article Type
Investigative Press Release
Publish Date

Federal Indictment Charges Buncombe County Man For Receiving Veteran Benefits Based On Fraudulent Service-Connected Disabilities ASHEVILLE, N.C. – U.S. Attorney Andrew Murray announced today that John Paul Cook, 57, of Alexander, N.C. is facing multiple federal charges for defrauding the U.S,,,

Homemaker and Home Health Aide Program: Most Claims Paid Correctly, but Opportunities Exist to Improve Services to Veterans

2021
19-07316-262
Audit
Department of Veterans Affairs OIG
Department of Veterans Affairs

The Veterans Health Administration’s (VHA) homemaker and home health aide program offers personal care and related services to help frail or disabled veterans with daily activities. The OIG examined whether veterans received intended program services and VHA accurately processed program claims.The...

Homemaker and Home Health Aide Program: Most Claims Paid Correctly, but Opportunities Exist to Improve Services to Veterans

2021
19-07316-262
Audit
Department of Veterans Affairs OIG
Department of Veterans Affairs

The Veterans Health Administration’s (VHA) homemaker and home health aide program offers personal care and related services to help frail or disabled veterans with daily activities. The OIG examined whether veterans received intended program services and VHA accurately processed program claims.The...

Comprehensive Healthcare Inspection Summary Report for Fiscal Year 2019

2021
20-01994-18
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

This Comprehensive Healthcare Inspection Program report provides a focused evaluation of the quality of care delivered by Veterans Health Administration facilities. The report covers key processes that are associated with promoting quality care, and focuses on Leadership and Organizational Risks...

Management and Oversight of the Electronic Wait List for Healthcare Services

2021
19-09161-02
Audit
Department of Veterans Affairs OIG
Department of Veterans Affairs

The OIG received allegations that the Veterans Health Administration (VHA) reported inaccurate data on the VA public website about the electronic wait list for patient appointments. The allegations, made by a VHA employee, stated that the data did not include wait list entries older than two years...

For-Profit Trade School Owner Charged With Defrauding VA, Student Veterans

For-Profit Trade School Owner Charged With Defrauding VA, Student Veterans
Article Type
Investigative Press Release
Publish Date

For-Profit Trade School Owner Charged With Defrauding VA, Student Veterans The owner of a for-profit trade school has been charged with defrauding the U.S. Department of Veterans Affairs and student veterans, announced U.S. Attorney for the Northern District of Texas Erin Nealy Cox. Jonathan Dean,,,

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