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Abbreviation
VA
Agencies
Department of Veterans Affairs
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline

The Hotline accepts tips or complaints that, on a select basis, result in reviews of: • VA-related criminal activity • Systemic patient safety issues • Gross mismanagement or waste of VA resources • Misconduct by senior VA officials The VA OIG investigates substantial allegations of whistleblower reprisal against employees of VA contractors, grantees, subgrantees, and personal services subcontractors. The VA OIG reports substantiated allegations of reprisal to the employer and VA for corrective action.

What Not to Report to the OIG Hotline

The Hotline does not accept complaints that are unrelated to programs and operations of the Department of Veterans Affairs nor that are addressed in another legal or administrative forum: TYPE OF COMPLAINT WHO SHOULD YOU CONTACT Claim for VA disability and pension benefits, and ratings, appeals, or home loan issues Veterans Benefits Administration (1-800-827-1000) Claim for VA education benefits Veterans Benefits Administration (1-888-442-4551) Patient health care dispute Patient Advocate at your local VA medical facility Tort claim or other legal issue/case/claim Local VA Regional Counsel office (202-461-4900) VA billing issues - Compliance and Business Integrity 1-866-842-4357 Litigation matters Private counsel; applicable court Employee grievances, unfair labor practices, union matters Local union representative, Federal Labor Relations Authority VA employee whistleblower retaliation issues U.S. Office of Special Counsel (1-800-872-9855) Other VA employee whistleblower issues and concerns about VA employee VA Office of Accountability and Whistleblower Protection performance and accountability (855-429-6669) or (202-461-4119) Whistleblower disclosures not related to the VA U.S. Office of Special Counsel (1-800-872-9855) Discrimination and EEO complaints for VA employees, former VA employees, VA Office of Resolution Management (1-888-566-3982) and applicants for VA positions Discrimination and complaints related to the Uniformed Services Employment U.S. Department of Labor's Veterans' Employment and Training Service and Reemployment Rights Act (USERRA) and the U.S. Office of Special Counsel Personnel actions/adverse action appeals/MSPB matters U.S. Merit Systems Protection Board Disagreement with law or other political dispute Your elected legislative official

Comprehensive Healthcare Inspection of Facilities' COVID-19 Pandemic Readiness and Response in Veterans Integrated Service Networks 1 and 8

2022
21-02969-20
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs
Pandemic

This Office of Inspector General (OIG) Comprehensive Healthcare Inspection Program (CHIP) report provides a focused evaluation of Veterans Integrated Service Network (VISN) 1 and 8 facilities’ COVID-19 pandemic readiness and response. This evaluation focused on emergency preparedness; supplies...

Semiannual Report to Congress, Issue 86, April 1–September 30, 2021

2021
Semiannual Report
Department of Veterans Affairs OIG
Department of Veterans Affairs

The Semiannual Report to Congress summarizes the results of VA OIG oversight, provides statistical information, and lists all reports issued from April 1 to September 30, 2021. During this reporting period, VA OIG audits, evaluations, investigations, inspections, and other reviews identified more...

Descriptive Analysis of Select Performance Indicators at Two Healthcare Facilities in the Same Veterans Integrated Service Network

2022
20-02899-22
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The OIG conducted a review of select aspects of operations and performance at two Veterans Health Administration (VHA) facilities in the same Veterans Integrated Service Network (VISN) that historically ranged from lower performing (Facility A) to higher performing (Facility B).Facilities are...

Veterans Affairs Hospital Employee Sentenced to Jail Time After Assaulting Officers

Veterans Affairs Hospital Employee Sentenced to Jail Time After Assaulting Officers
Article Type
Investigative Press Release
Publish Date

Veterans Affairs Hospital Employee Sentenced to Jail Time After Assaulting Officers Memphis, TN – Tiffany Lewis, 39, a former employee of the Veteran’s Affairs Medical Center in Memphis, has been sentenced to 10 months in federal prison for assaulting two VA Police Officers. Acting U.S. Attorney,,,

Former Pharmacy Chief of VA Medical Center in Erie Pleads Guilty to Diverting Painkillers

Former Pharmacy Chief of VA Medical Center in Erie Pleads Guilty to Diverting Painkillers
Article Type
Investigative Press Release
Publish Date

Former Pharmacy Chief of VA Medical Center in Erie Pleads Guilty to Diverting Painkillers ERIE, Pa. - A resident of Erie, Pennsylvania pleaded guilty in federal court to a charge of violating federal drug laws, Acting United States Attorney Stephen R. Kaufman announced today. Matthew Camera, 50,,,

Atlanta man sentenced for stealing veteran’s disability benefits

Atlanta man sentenced for stealing veteran’s disability benefits
Article Type
Investigative Press Release
Publish Date

Atlanta man sentenced for stealing veteran’s disability benefits ATLANTA - William F. Dorsey Jr., has been sentenced to federal prison for embezzling over $150,000 from his father’s beneficiary account funded by the U.S. Department of Veterans Affairs. “Stealing from a disabled veteran who is also,,,

DMLSS Supply Chain Management System Deployed with Operational Gaps That Risk National Delays

2022
20-01324-215
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

VA manages about $10 billion each year in medical supplies and equipment inventory. In March 2019, VA directed the deployment of the Defense Department’s Defense Medical Logistics Standard Support (DMLSS) System to modernize and standardize Veterans Health Administration (VHA) supply chain...

Deficiencies in Select Community Care Consult (Stat) Processes During the COVID-19 Pandemic

2022
20-03437-26
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs
Pandemic

The VA Office of Inspector General (OIG) conducted a national review of stat community care consults generated during the outset of the COVID-19 pandemic to evaluate consult processes. Patient involvement in care urgency disagreements and reporting of adverse events in community care were also...

New Patient Scheduling System Needs Improvement as VA Expands Its Implementation

2022
21-00434-233
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) assessed whether the Veterans Health Administration (VHA) and the Office of Electronic Health Record Modernization (OEHRM) effectively implemented the patient scheduling component of VA’s new electronic health record system at two sites in 2020. They were the...

Inadequate Care Coordination for a Mental Health Residential Rehabilitation Treatment Program Resident in VISN 20, Oregon

2022
21-01682-25
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted an inspection at the Southern Oregon Rehabilitation Center and Clinics in White City (facility) and Roseburg VA Health Care System (Roseburg) in Oregon to evaluate an allegation that a resident (resident 1) was admitted to the facility’s Mental...

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