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Abbreviation
DHS
Agencies
Department of Homeland Security
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline
The Office of Inspector General (OIG) Hotline is a resource for Federal employees and the public to report allegations of employee corruption, civil rights and civil liberties abuses, program fraud and financial crimes, and miscellaneous criminal and non-criminal activity associated with waste, abuse or fraud affecting the programs and operations of the U.S. Department of Homeland Security (DHS). An individual may also report to the DHS OIG Hotline any information that an employee, former employee, applicant, or contractor reasonably believes is evidence of any of the following: Violation of any law, rule or regulation; Gross mismanagement; Gross waste of funds; Abuse of authority; or Substantial and specific danger to public health or safety. DHS employees and contractors may also contact the DHS OIG Hotline if an adverse personnel action has been taken, or threatened against them, in retaliation or reprisal for a protected disclosure that was made prior to the adverse personnel action.
What Not to Report to the OIG Hotline
The following matters are not generally investigated by DHS OIG: 911 emergencies EEO complaints Classified information To report undocumented immigrants, employers who hire undocumented immigrants or immigration irregularities or violations (not involving DHS employees) please call the U.S. Immigration and Customs Enforcement (ICE) at 1-866-DHS-2-ICE to report suspicious activity. For more information click here: http://www.ICE.gov For questions and information regarding the U.S. Customs and Border Protection (CBP), please call the CBP INFO Center. The Center is open Monday-Friday between 9 a.m. and 4 p.m. EDT. You can ask your question via email or by calling 1-877-CBP-5511.If you are outside the U.S. you must call 202-325-8000 or click here for additional information: http://www.cbp.gov To determine the status of immigration matters or seek assistance in the immigration process, please contact the U.S. Citizenship and Immigration Services (USCIS) at the National Customer Service Center at 1-800-375-5283.For more information, click here: https://www.uscis.gov

U.S. Immigration and Customs Enforcement's Award of the Family Case Management Program Contract

2018
OIG-18-22
Audit
Department of Homeland Security OIG
Department of Homeland Security

We determined that U.S. Immigration and Customs Enforcement (ICE) properly awarded the FCMP contracts and in most cases complied with applicable laws, regulations, and guidance during the acquisition process. Specifically, ICE promoted fair and open vendor competition during the family case...

The Omaha Tribe of Nebraska and Iowa Mismanaged $14 Million in FEMA Disaster Grants

2018
OIG-18-25
Disaster Recovery Report
Department of Homeland Security OIG
Department of Homeland Security

The Omaha Tribe’s serious financial management weaknesses combined with inadequate and missing documentation resulted in unreliable financial records. As a result, we have little confidence that the transactions recorded in the accounting system actually occurred or that the tribe completed its FEMA...

Department of Homeland Security's Use of Other Transaction Authority

2018
OIG-18-24
Audit
Department of Homeland Security OIG
Department of Homeland Security

We determined that DHS did not always follow statutory requirements when entering, modifying, and overseeing its agreements. Inadequate internal policies contributed to DHS falling short of meeting all statutory requirements for using Other Transaction Authorities (OTA). In addition, DHS staff...

USCIS Has Been Unsuccessful in Automating Naturalization Benefits Delivery

2018
OIG-18-23
Audit
Department of Homeland Security OIG
Department of Homeland Security

We determined that the U.S. Citizenship and Immigration Services’ (USCIS) automation of the N-400 Application for Naturalization has not been successful. Specifically, we found that ELIS did not have the critical functionality necessary for end-to-end N-400 processing. The problems in N-400...

Special Report: Lessons Learned from Prior DHS-OIG Reports Related to FEMA's Response to Texas Disasters and Texas' Management of FEMA Grant Funds

2018
OIG-18-21
Disaster Recovery Report
Department of Homeland Security OIG
Department of Homeland Security

As FEMA moves into the recovery phase for Hurricane Harvey in Texas, it will begin to obligate millions, if not billions, of dollars from the Disaster Relief Fund for administrative costs and for Public Assistance and Hazard Mitigation grants to eligible State, tribal, and local governments and...

Office of Health Affairs Has Not Implemented An Effective Privacy Management Program

2018
OIG-18-20
Audit
Department of Homeland Security OIG
Department of Homeland Security

We determined that the Office of Health Affairs (OHA) has not implemented an effective organizational framework for safeguarding personally identifiable information (PII). While OHA appointed a Privacy Officer, this official lacked authority and resources to carry out the required privacy management...

Semiannual Report to Congress April 1, 2017 through September 30, 2017.

2017
Semiannual Report
Department of Homeland Security OIG
Department of Homeland Security

During this reporting period, the DHS Office of Inspector General (OIG) completed significant audits, inspections, and investigations to promote economy, efficiency, effectiveness, and integrity in the Department’s programs and operations.We issued 72 reports, including management alerts, and...

Review of CBP Information Technology System Outage of January 2, 2017

2018
OIG-18-19
Audit
Department of Homeland Security OIG
Department of Homeland Security

CBP took sufficient steps to resolve the January 2, 2017 outage on the same day it occurred. CBP’s initial actions to resolve this outage were unsuccessful for several hours. Ultimately, the CBP Assistant Commissioner of the Office of Information and Technology (OIT) decided to revert system queries...

FEMA and CBP Oversight of Operation Stonegarden Program Needs Improvement

2018
OIG-18-13
Audit
Department of Homeland Security OIG
Department of Homeland Security

We determined that FEMA is not meeting its monitoring of Operation Stonegarden grantee responsibilities because it does not have accurate financial data to identify grantees that require additional monitoring. Also, FEMA has included just 4 of 79 Operation Stonegarden awards made during FYs 2011–14...

Napa State Hospital, California, Should Improve the Management of Its $6.7 Million FEMA Grant

2018
OIG-18-17
Disaster Recovery Report
Department of Homeland Security OIG
Department of Homeland Security

Napa State Hospital must improve its policies, procedures, and business practices to account for and expend FEMA grant funds according to Federal regulations and FEMA guidelines. Specifically, it did not properly document and adequately account for project costs; comply with its overtime policy; and...

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