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Abbreviation
DHS
Agencies
Department of Homeland Security
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline
The Office of Inspector General (OIG) Hotline is a resource for Federal employees and the public to report allegations of employee corruption, civil rights and civil liberties abuses, program fraud and financial crimes, and miscellaneous criminal and non-criminal activity associated with waste, abuse or fraud affecting the programs and operations of the U.S. Department of Homeland Security (DHS). An individual may also report to the DHS OIG Hotline any information that an employee, former employee, applicant, or contractor reasonably believes is evidence of any of the following: Violation of any law, rule or regulation; Gross mismanagement; Gross waste of funds; Abuse of authority; or Substantial and specific danger to public health or safety. DHS employees and contractors may also contact the DHS OIG Hotline if an adverse personnel action has been taken, or threatened against them, in retaliation or reprisal for a protected disclosure that was made prior to the adverse personnel action.
What Not to Report to the OIG Hotline
The following matters are not generally investigated by DHS OIG: 911 emergencies EEO complaints Classified information To report undocumented immigrants, employers who hire undocumented immigrants or immigration irregularities or violations (not involving DHS employees) please call the U.S. Immigration and Customs Enforcement (ICE) at 1-866-DHS-2-ICE to report suspicious activity. For more information click here: http://www.ICE.gov For questions and information regarding the U.S. Customs and Border Protection (CBP), please call the CBP INFO Center. The Center is open Monday-Friday between 9 a.m. and 4 p.m. EDT. You can ask your question via email or by calling 1-877-CBP-5511.If you are outside the U.S. you must call 202-325-8000 or click here for additional information: http://www.cbp.gov To determine the status of immigration matters or seek assistance in the immigration process, please contact the U.S. Citizenship and Immigration Services (USCIS) at the National Customer Service Center at 1-800-375-5283.For more information, click here: https://www.uscis.gov

Management Alert – FEMA Faces Significant Challenges Ensuring Recipients Properly Manage Disaster Funds

2018
OIG-18-33
Disaster Recovery Report
Department of Homeland Security OIG
Department of Homeland Security

The objective of this alert was to emphasize to Federal Emergency Management Agency (FEMA) leadership the significant deficiencies with its internal controls and ongoing problems enforcing Federal requirements related to proper grant management and oversight of disaster funds. Given the catastrophic...

Concerns About ICE Detainee Treatment and Care at Detention Facilities

2018
OIG-18-32
Audit
Department of Homeland Security OIG
Department of Homeland Security

In response to concerns raised by immigrant rights groups and complaints to the Office of Inspector General (OIG) Hotline about conditions for detainees held in U.S. Immigration and Customs Enforcement (ICE) custody, we conducted unannounced inspections of five detention facilities to evaluate their...

Management Alert - FEMA Must Take Steps to Stop Those Attempting to Profit from Disaster Survivors Seeking Assistance in Puerto Rico

2018
OIG-18-30
Disaster Recovery Report
Department of Homeland Security OIG
Department of Homeland Security

Our objective was to quickly alert FEMA and its partners about attempts to profit from hurricane survivors seeking disaster assistance in Puerto Rico. FEMA must quickly take steps to stop those attempting to profit from survivors seeking disaster assistance through a fee for service that FEMA...

Management Alert - Safety Issue at FLETC Artesia Warehouse

2018
OIG-18-31
Audit
Department of Homeland Security OIG
Department of Homeland Security

During our August 2017 site visit to the FLETC Artesia Training Center, we identified a potential safety issue at a warehouse, Building 13. The Border Patrol Academy had been using the warehouse to train new hires on search and conveyance. In 2009, a vehicle from an adjacent driving course struck...

Management Alert - Safety Issue at FLETC Artesia Warehouse

2018
OIG-18-31
Audit
Department of Homeland Security OIG
Department of Homeland Security

During our August 2017 site visit to the FLETC Artesia Training Center, we identified a potential safety issue at a warehouse, Building 13. The Border Patrol Academy had been using the warehouse to train new hires on search and conveyance. In 2009, a vehicle from an adjacent driving course struck...

Lessons Learned from Prior Reports on Disaster-related Procurement and Contracting

2018
OIG-18-29
Disaster Recovery Report
Department of Homeland Security OIG
Department of Homeland Security

This is a Department of Homeland Security Office of the Inspector General (OIG) special report on Federal Emergency Management Agency (FEMA) and FEMA recipient and sub recipient disaster-related procurements. FEMA is currently responding to some of the most catastrophic disasters in U.S. history —...

Solano County, California, Has Policies, Procedures, and Business Practices to Manage Its FEMA Grant Funding

2018
OIG-18-26
Disaster Recovery Report
Department of Homeland Security OIG
Department of Homeland Security

We determined that the County has in place policies, procedures, and business practices to generally account for and expend FEMA Public Assistance grant funds according to Federal regulations and FEMA guidelines. The County can account for disaster-related costs on a project-by-project basis and...

Osceola Electric Cooperative, Iowa, Generally Managed FEMA Grant Funds According to Federal Requirements

2018
OIG-18-28
Disaster Recovery Report
Department of Homeland Security OIG
Department of Homeland Security

We determined that Osceola generally complied with Federal regulations and FEMA guidelines in accounting for and expending Federal (FEMA) grant funds. However, Osceola’s procurement procedures were not adequate to meet minimum Federal standards and to address the key procurement element of ensuring...

TSA's Adjudication Resources are Inadequate to Meet TSA PreCheck Enrollment Goals

2018
OIG-18-27
Audit
Department of Homeland Security OIG
Department of Homeland Security

Transportation Security Administration (TSA) intended to expand TSA PreCheck to 25 million air travelers at a rate of more than 5 million enrollments per year. We evaluated whether the current TSA PreCheck Application Program adjudication process will allow TSA to meet its enrollment goals. TSA did...

U.S. Immigration and Customs Enforcement's Award of the Family Case Management Program Contract

2018
OIG-18-22
Audit
Department of Homeland Security OIG
Department of Homeland Security

We determined that U.S. Immigration and Customs Enforcement (ICE) properly awarded the FCMP contracts and in most cases complied with applicable laws, regulations, and guidance during the acquisition process. Specifically, ICE promoted fair and open vendor competition during the family case...

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