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Abbreviation
AMTRAK
Agencies
Amtrak (National Railroad Passenger Corporation)
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline
Contract and Grant Fraud Environmental, Health, and Safety Violations Computer Crimes Product Substitution and Suspect/Counterfeit Parts Bribery, Kickbacks, and Gratuities False Statements and False Claims Conflicts of Interest and Ethical Conduct Violations Travel Fraud Theft or Abuse of Government Property Violation(s) of Criminal Law and/or the Civil False Claims Act in Connection with a Federal Contract Other Violations of Federal Laws and Regulations Any Issue Believed to be Fraud, Waste, or Abuse Related
What Not to Report to the OIG Hotline
Amtrak Emergencies - Amtrak emergencies should be directed to the Amtrak Police Department at 1-800-331-0008. Customer Service Complaints - If you wish to submit a customer service complaint, such as issues related to train delays, cleanliness of trains, demeanor of Amtrak employees, and/or to request a refund, please contact Amtrak Customer Service or 1-800-USA-RAIL.

EMPLOYEE TERMINATED FOR VIOLATION OF COMPANY POLICY

2020
OIG-WS-2020-303
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

An Amtrak On Board Services employee in New Orleans was terminated from employment on October 9, 2019, following an administrative hearing for violating company policy. Our investigation found that the employee fraudulently advertised and accepted payment for an Amtrak private charter trip that...

GOVERNANCE: Better Management of Reimbursable Projects Could Help the Company Consider Benefits and Recover its Costs

2020
OIG-A-2020-002
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

This report assesses the extent to which the company effectively manages reimbursable projects, including its use of controls to help it recover its costs.We found that the company did not effectively and consistently manage the reimbursable projects we reviewed due to weaknesses in assessing...

Former Road Mechanic Ineligible for Rehire After Engaging in Outside Work During Amtrak Shifts

2020
OIG-WS-2020-302
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

A former Road Mechanic based in Providence, Rhode Island, resigned from employment in March 2019 during the course of our investigation, which revealed the employee violated company policies by leaving his work site to engage in outside employment as a tow truck operator during his Amtrak work...

New York Resident Pleads Guilty in Amtrak Evoucher Scam

2020
OIG-WS-2020-301
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Lamont Brown, a resident of Brooklyn, NY, pleaded guilty in U.S. District Court, Eastern District of New York, on October 10, 2019, to conspiracy to commit wire fraud, for his involvement in an Amtrak eVoucher scheme. Brown and his co-conspirators used stolen credit card information to make...

Train Operations: Better Estimates Needed of the Financial Impacts of Poor On-Time Performance

2020
OIG-A-2020-001
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

The objective of this Congressionally mandated report was to identify potential cost savings or revenue improvements associated with improved on-time performance (OTP).We found a relationship between improved OTP, increased revenue, and decreased costs. In the short term, we estimated that improving...

Governance: Improving Controls Over the Use of Procurement Cards Could Better Ensure Compliance and Limit Potential Misuse

2019
OIG-A-2019-013
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

This report assesses the effectiveness of the company’s internal controls over the use of procurement cards.Although the company’s policies and practices for controlling its use of procurement cards are generally effective, we found performance gaps and opportunities for improvement in key areas...

Florida Residents Plead Guilty to Healthcare Fraud

2019
OIG-WS-2019-325
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Three Florida residents pleaded guilty in June and July 2019 in U.S. District Court, Southern District of Florida, to criminal charges related to healthcare fraud as the result of an Amtrak OIG-supported investigation. Eric Snyder, owner of a substance abuse treatment facility and a sober home...

SCHEME TO DEFRAUD AMTRAK RESULTS IN GUILTY PLEA AND FORFEITURE

2019
OIG-WS-2019-324
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Christian Newby, 31, of Milan, Michigan, pleaded guilty in the Eastern District of Michigan to charges of wire fraud, unlawful possession of a firearm by a drug user, and aggravated identity theft on August 14, 2019. As part of the plea agreement, Newby agreed to a forfeiture amount of $550,000, and...

Three Employees Terminated for Violation of Company Policies, Receiving Unauthorized Pay

2019
OIG-WS-2019-323
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Three Amtrak employees in Los Angeles, California, were terminated from employment on May 15, 2019, June 19, 2019, and September 5, 2019, following administrative hearings for violating company policies. Our investigation found that these employees changed their employment codes in the company’s...

Former Employee Sentenced for Distribution of Drugs

2019
OIG-WS-2019-322
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

A former Amtrak Maintainer was sentenced to 12 months of probation on July 19, 2019, in the Pennsylvania Court of Common Pleas for advertising the sale of drug paraphernalia. A joint investigation by Amtrak OIG and the Drug Enforcement Agency determined that the company employee was involved in a...

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