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Abbreviation
AMTRAK
Agencies
Amtrak (National Railroad Passenger Corporation)
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline
Contract and Grant Fraud Environmental, Health, and Safety Violations Computer Crimes Product Substitution and Suspect/Counterfeit Parts Bribery, Kickbacks, and Gratuities False Statements and False Claims Conflicts of Interest and Ethical Conduct Violations Travel Fraud Theft or Abuse of Government Property Violation(s) of Criminal Law and/or the Civil False Claims Act in Connection with a Federal Contract Other Violations of Federal Laws and Regulations Any Issue Believed to be Fraud, Waste, or Abuse Related
What Not to Report to the OIG Hotline
Amtrak Emergencies - Amtrak emergencies should be directed to the Amtrak Police Department at 1-800-331-0008. Customer Service Complaints - If you wish to submit a customer service complaint, such as issues related to train delays, cleanliness of trains, demeanor of Amtrak employees, and/or to request a refund, please contact Amtrak Customer Service or 1-800-USA-RAIL.

Employee Sentenced to Three Years Probation, Ordered to Pay $34,030 Restitution for Theft

2020
OIG-WS-2019-317
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

A former Los Angeles-based Amtrak employee was sentenced in Los Angeles Municipal Court on March 13, 2020, to three years of probation, ordered to pay $34,030 in restitution to Amtrak, and to complete 90 days of community service. The former employee pleaded guilty to grand theft after our...

Asset Management: More Effective Management of Vehicle Fleet Would Improve Safety and Reduce Costs

2020
OIG-A-2020-007
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

The objective for this report was to assess the effectiveness of the company’s current efforts to better manage its vehicle fleet, including any efforts made by the company to respond to our prior observations. We found that the company has addressed some weaknesses in its management of its vehicle...

Employee Terminated for Soliciting Money, Accepting Gifts from Contractor; Another Reprimanded for Misuse of Company Property

2020
OIG-WS-2020-316
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

An Amtrak senior employee in Los Angeles, California, was terminated from employment on January 21, 2020, and a Los Angeles-based senior employee in Mechanical Operations was issued a written reprimand on the same date following the issuance of our investigative report. Our investigation found that...

Twenty-One Employees Counseled for Receipt of Differential Pay to Which They Were Not Entitled

2020
OIG-WS-2020-315
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Twenty-one Amtrak machinists and supervisors were coached and counseled between October 31, 2019 and February 16, 2020, after our investigation determined the employees received temporary pay increases they were not entitled to. Known as “pay differentials,” these temporary hourly pay increases are...

New York Resident Pleads Guilty in Amtrak Evoucher Scam

2020
OIG-WS-2020-314
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Adam Micek, a resident of Queens, New York, pleaded guilty in U.S. District Court, Eastern District of New York, on February 20, 2020, to conspiracy to commit wire fraud for his involvement in an Amtrak eVoucher scheme. Micek and his co-conspirators used stolen credit card information to make...

Governance: Quality Control Review of the Independent Audit of Amtrak’s Consolidated Financial Statements for Fiscal Year Ended 2019

2020
OIG-A-2020-006
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Amtrak (the company) contracted with the independent certified public accounting firm of Ernst & Young LLP to audit its consolidated financial statements as of September 30, 2019, and for the year then ended, and to provide a report on internal control over financial reporting and on compliance and...

Employee Terminated for Failure to Report a Criminal Conviction

2020
OIG-WS-2020-313
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

An Amtrak Passenger Conductor in Los Angeles, California, was terminated from employment on January 23, 2020, following the employee’s administrative hearing for violating company policy. Our investigation found that the employee was convicted of a DUI in July 2015 and failed to report the...

Train Operations: Acela 21 Program Continues to Face Significant Risk of Delays, Warranting More Contingency Planning

2020
OIG-A-2020-004
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

The objective for this report was to identify current risks to launching revenue service of Amtrak’s $2.1 billion Acela 21 program on schedule and reassess the company’s oversight of the program.We found that the company has instituted some key program management practices for the Acela 21 program...

Safety and Security: Addressing Security Weaknesses and Operational Impacts of Amtrak Express is Critical to the Program’s Future

2020
OIG-A-2020-005
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Amtrak Express is a shipping program by which individuals can pay to ship packages and pallets on Amtrak trains between more than 100 locations. Our prior work helped identify security vulnerabilities with the program, including a drug-trafficking organization that used it to ship hundreds of...

Scheme to Defraud Amtrak Results in Guilty Plea

2020
OIG-WS-2020-312
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Ryan Taylor Minter, of Calumet City, Illinois, pleaded guilty in the Central District of Illinois to charges of wire fraud on December 20, 2019.Our investigation found that Minter participated in a scheme to defraud Amtrak and others by using stolen credit card information from at least 216...

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