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Abbreviation
AMTRAK
Agencies
Amtrak (National Railroad Passenger Corporation)
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline
Contract and Grant Fraud Environmental, Health, and Safety Violations Computer Crimes Product Substitution and Suspect/Counterfeit Parts Bribery, Kickbacks, and Gratuities False Statements and False Claims Conflicts of Interest and Ethical Conduct Violations Travel Fraud Theft or Abuse of Government Property Violation(s) of Criminal Law and/or the Civil False Claims Act in Connection with a Federal Contract Other Violations of Federal Laws and Regulations Any Issue Believed to be Fraud, Waste, or Abuse Related
What Not to Report to the OIG Hotline
Amtrak Emergencies - Amtrak emergencies should be directed to the Amtrak Police Department at 1-800-331-0008. Customer Service Complaints - If you wish to submit a customer service complaint, such as issues related to train delays, cleanliness of trains, demeanor of Amtrak employees, and/or to request a refund, please contact Amtrak Customer Service or 1-800-USA-RAIL.

Governance: Quality Control Review of the Independent Audit of Amtrak’s Consolidated Financial Statements for Fiscal Year Ended 2020

2021
OIG-A-2021-006
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Amtrak (the company) contracted with the independent certified public accounting firm of Ernst & Young LLP to audit its consolidated financial statements as of September 30, 2020, and for the year then ended, and to provide a report on internal control over financial reporting and on compliance and...

Employee Terminated for Engaging in Outside Employment During Work Hours

2021
OIG-WS-2021-313
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

An Amtrak signal maintainer based in Chicago, Illinois, was terminated from employment on December 3, 2020, following his administrative hearing. Our investigation found that the former employee violated company policy by leaving during his work shifts to drive for a rideshare company. We also found...

Lead Service Agent Resigns After Adding Unauthorized Tips to Passenger Credit Cards

2021
OIG-WS-2021-312
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

A Lead Service Agent, based in New York City, resigned on December 12, 2020, prior to her disciplinary hearing for violating Amtrak policies by adding tips to at least two Café Car credit card transaction receipts without the knowledge or authorization of the customers.

Two Senior Information Technology Employees Terminated for Contract Steering

2021
OIG-WS-2021-311
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Two senior Amtrak Information Technology employees were terminated on December 11, 2020 for violating company policies by (1) steering contracts to close personal friends; (2) failing to disclose relationships between company employees and vendors; (3) engaging in conflicts of interest by approving...

Governance: Final Observations on Amtrak’s Use of CARES Act Funds

2021
OIG-A-2021-005
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Our objective for this report was to complete our review of the company’s use of Coronavirus Aid, Relief, and Economic Security (CARES) Act funds and its controls to accurately track and report on them.We found that the company is effectively using, accounting for, and reporting on the $1.018...

Safety and Security: Amtrak Expects Positive Train Control will be Interoperable with Other Railroads but Could Better Measure System Reliability

2021
OIG-A-2021-004
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Our objective for this report was to assess the extent to which the company’s systems are interoperable with its hosts and tenants, and the company is ensuring that its systems are on and continuously operating.Amtrak expects its Positive Train Control (PTC) systems to operate with other railroads...

Employee Terminated for Failing to Report Arrest, Convictions

2021
OIG-WS-2021-310
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

An Amtrak trackman based in Chicago, Illinois, was terminated from employment on November 23, 2020, following his administrative hearing. Our investigation found the former employee violated company policy when he failed to report an arrest and subsequent conviction for drug possession and a...

Semiannual Report to Congress #62 (April 1, 2020 to September 30, 2020)

2020
SAR-62
Semiannual Report
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

I am pleased to submit the Amtrak Office of Inspector General Semiannual Report to the United States Congress for the six months ending September 30, 2020. During this period, Amtrak continued to face numerous and unprecedented challenges related to the coronavirus pandemic. As a result, we...

New York Resident Sentenced in Amtrak Evoucher Scam

2021
OIG-WS-2021-309
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Adam Micek, of Queens, New York, was sentenced in U.S. District Court, Eastern District of New York, on November 12, 2020, to a prison term of time served, probation for 36-months and was ordered to pay restitution of $132,787. Micek previously pleaded guilty to conspiracy to commit wire fraud for...

New York Resident Sentenced for Role in Falsified Pre-Employment Drug Test

2021
OIG-WS-2021-308
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Michael Hollingsworth, a resident of New York, was sentenced on October 26, 2020, in U.S. District Court, Southern District of New York, to 36 months of probation and forfeiture of $200 for falsifying an Amtrak pre-employment drug test. Hollingsworth received cash from an Amtrak job applicant to...

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