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Abbreviation
AMTRAK
Agencies
Amtrak (National Railroad Passenger Corporation)
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline
Contract and Grant Fraud Environmental, Health, and Safety Violations Computer Crimes Product Substitution and Suspect/Counterfeit Parts Bribery, Kickbacks, and Gratuities False Statements and False Claims Conflicts of Interest and Ethical Conduct Violations Travel Fraud Theft or Abuse of Government Property Violation(s) of Criminal Law and/or the Civil False Claims Act in Connection with a Federal Contract Other Violations of Federal Laws and Regulations Any Issue Believed to be Fraud, Waste, or Abuse Related
What Not to Report to the OIG Hotline
Amtrak Emergencies - Amtrak emergencies should be directed to the Amtrak Police Department at 1-800-331-0008. Customer Service Complaints - If you wish to submit a customer service complaint, such as issues related to train delays, cleanliness of trains, demeanor of Amtrak employees, and/or to request a refund, please contact Amtrak Customer Service or 1-800-USA-RAIL.

New York Resident Sentenced in Amtrak eVoucher Scam

2022
OIG-WS-2022-305
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Kevin Nelson, a resident of New York, was sentenced in U.S. District Court, Eastern District of New York, on December 16, 2021, to two years’ imprisonment and ordered to pay $287,805 in restitution to Amtrak. He pleaded guilty to Aggravated Identity Theft for his involvement in an Amtrak eVoucher...

Former Employee Sentenced for Making a False Statement to Obtain Unemployment Benefits

2022
OIG-WS-2022-306
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Robert Barrows, a former Amtrak Assistant Conductor, was sentenced in U.S. District Court, District of Massachusetts, on December 7, 2021, and ordered to pay restitution of $1,000. He pleaded guilty on June 17, 2021, to making a false statement to obtain federal employee’s compensation in 2016...

Employee Terminated for Failing to Report Drug-Related Arrest and a Conviction

2022
OIG-WS-2022-307
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

A Chef in the Ops Transportation Department based in New York City was terminated on December 28, 2021, after an administrative hearing. The former employee failed to report two drug-related arrests and one drug-related conviction to the company. Company policy requires employees to notify the...

Former Amtrak Employee Charged with Wire Fraud

Former Amtrak Employee Charged with Wire Fraud
Article Type
Investigative Press Release
Publish Date

Former Amtrak Employee Charged with Wire Fraud NEW ORLEANS – U.S. Attorney Duane A. Evans announced today that KENYA BUTLER-SMALL was charged on December 21, 2021 with two counts of wire fraud for conduct alleged to have occurred while she was employed by Amtrak as an On-board Services Train,,,

Employee Resigns From Company While Under Investigation

2022
OIG-WS-2022-304
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

An Amtrak onboard supervisor based in Seattle, Washington, resigned from the company on December 7, 2021, while under investigation for engaging in outside employment while on a medical leave of absence. Our investigation found that the former employee violated company policy by operating a personal...

Governance: Quality Control Review of the Independent Audit of Amtrak’s Consolidated Financial Statements for Fiscal Year Ended 2021

2022
OIG-A-2022-004
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Amtrak (the company) contracted with the independent certified public accounting firm of Ernst & Young LLP to audit its consolidated financial statements as of September 30, 2021, and for the year then ended, and to provide a report on internal control over financial reporting and on compliance and...

Company Implements Enhancements to Evoucher Program to Reduce Risk of Fraud

2022
OIG-WS-2022-303
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

On December 5, 2021, the National Railroad Passenger Corporation (Amtrak) responded to our investigative report titled, Opportunities to improve Controls to Detect and Reduce eVoucher and Ticket Fraud. Our report focused on investigations that involved the use of fraudulent company eVouchers and...

Amtrak Employee Admits Defrauding Amtrak of More Than $76,000 Worth of Chainsaws and Chainsaw Parts

Amtrak Employee Admits Defrauding Amtrak of More Than $76,000 Worth of Chainsaws and Chainsaw Parts
Article Type
Investigative Press Release
Publish Date

Amtrak Employee Admits Defrauding Amtrak of More Than $76,000 Worth of Chainsaws and Chainsaw Parts NEWARK, N.J. – An Ocean County, New Jersey man today admitted to fraudulently obtaining chainsaws and chainsaw parts from his employer Amtrak and then selling this equipment for personal profit,,,

Human Resources: Department Will Face Challenges Supporting Workforce Growth Plans

2022
OIG-A-2022-003
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Our objective for this report was to alert the company to specific Human Resources functions that require prompt company action.We found that the Human Resources department does not have enough staff to effectively recruit, screen, hire, and onboard new employees, which will likely hinder the...

Safety and Security: More Active Engagement with Regional Partners Would Improve Awareness of Potential Operational Risks on the Pacific Surfliner Route

2022
OIG-MAR-2022-002
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Our initial objective for this management advisory report was to assess the extent to which the company is evaluating the risks associated with operating service on tracks on the Del Mar bluffs. Because a service disruption in San Clemente in September 2021 involved similar issues along the same...

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