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Abbreviation
AMTRAK
Agencies
Amtrak (National Railroad Passenger Corporation)
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline
Contract and Grant Fraud Environmental, Health, and Safety Violations Computer Crimes Product Substitution and Suspect/Counterfeit Parts Bribery, Kickbacks, and Gratuities False Statements and False Claims Conflicts of Interest and Ethical Conduct Violations Travel Fraud Theft or Abuse of Government Property Violation(s) of Criminal Law and/or the Civil False Claims Act in Connection with a Federal Contract Other Violations of Federal Laws and Regulations Any Issue Believed to be Fraud, Waste, or Abuse Related
What Not to Report to the OIG Hotline
Amtrak Emergencies - Amtrak emergencies should be directed to the Amtrak Police Department at 1-800-331-0008. Customer Service Complaints - If you wish to submit a customer service complaint, such as issues related to train delays, cleanliness of trains, demeanor of Amtrak employees, and/or to request a refund, please contact Amtrak Customer Service or 1-800-USA-RAIL.

Safety and Security: More Active Engagement with Regional Partners Would Improve Awareness of Potential Operational Risks on the Pacific Surfliner Route

2022
OIG-MAR-2022-002
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Our initial objective for this management advisory report was to assess the extent to which the company is evaluating the risks associated with operating service on tracks on the Del Mar bluffs. Because a service disruption in San Clemente in September 2021 involved similar issues along the same...

Semiannual Report to Congress #64

2021
SAR-64
Semiannual Report
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

I am pleased to submit the Amtrak Office of Inspector General Semiannual Report to the United States Congress for the six months ending September 30, 2021. For the past six months, Amtrak continued its recovery after its ridership plunged—losing 97 percent at one point—at the onset of the...

Safety and Security: Observations on the Company’s Annual Physical Exam Requirement for Locomotive Engineers

2022
OIG-MAR-2022-001
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

This report communicates considerations for company management if it reinstates the annual physical exam requirement for locomotive engineers, which the company suspended in August 2021 in part because of the COVID-19 pandemic.Prior to the suspension, we found that about one-third of locomotive...

Employee Terminated for Failure to Report Arrest

2022
OIG-WS-2022-302
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

An Amtrak service/train attendant based in New Orleans was terminated from employment on October 29, 2021, following her administrative hearing. Our investigation found that the former employee violated company policies by failing to report an April 2019 drug-related arrest as required by company...

Employee Resigns Following Issuance of Investigative Report

2022
OIG-WS-2022-301
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

An Amtrak supervisor based in Philadelphia resigned from his position on October 25, 2021, following the issuance of our investigative report. Our investigation found that the former employee violated company policies by falsely claiming and accepting payment for regular pay, overtime pay, and...

Medical Assistant Pleads Guilty to Multiple Charges in Health Care Fraud Scheme

2021
OIG-WS-2021-360
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Judy Azar, a medical assistant based in Los Angeles, pleaded guilty in U.S. District Court, Central District of California, on September 24, 2021, to health care fraud, bank fraud, identity theft and tax fraud. Our investigation found that Azar participated in a scheme to defraud health care benefit...

Providence Man Pleads Guilty to Trafficking Substantial Quantities of Fentanyl and Heroin

Providence Man Pleads Guilty to Trafficking Substantial Quantities of Fentanyl and Heroin
Article Type
Investigative Press Release
Publish Date

Providence Man Pleads Guilty to Trafficking Substantial Quantities of Fentanyl and Heroin PROVIDENCE – A Providence man who attempted to sell two kilograms of fentanyl and nearly 400 grams of heroin while under surveillance by members of the DEA Organized Crime Drug Enforcement Task Force in March,,,

Pharmacist Sentenced to Nearly 6 Years in Prison for Multimillion-Dollar Compounded Medicine Scam that Defrauded Health Care Plans

Pharmacist Sentenced to Nearly 6 Years in Prison for Multimillion-Dollar Compounded Medicine Scam that Defrauded Health Care Plans
Article Type
Investigative Press Release
Publish Date

Pharmacist Sentenced to Nearly 6 Years in Prison for Multimillion-Dollar Compounded Medicine Scam that Defrauded Health Care Plans LOS ANGELES – An Orange County pharmacist has been sentenced to 70 months in federal prison for submitting more than $13 million in claims for medically unnecessary,,,

California Man Pleads Guilty to Theft of Amtrak Evouchers

2021
OIG-WS-2021-359
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

John Flores, a former Amtrak reservation sales agent based in Riverside, California, pleaded guilty on September 29, 2021 in U.S. District Court, Central District of California, to theft from programs receiving federal funds. Our investigation found that Flores stole hundreds of eVouchers valued at...

Medical Doctor Sentenced in Health Care Fraud Scheme

2021
OIG-WS-2021-355
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Phong Hung Tran, a licensed physician and surgeon in the state of California, was sentenced in United States District Court, Southern District of California, on September 13, 2021, to time served, two years’ probation and 12 months of home confinement for conspiracy to commit honest services mail...

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