| Text of Recommendation | The OIG recommended the under secretary for benefits modify policies and procedures for full-file loan reviews to include detailed steps for loan specialists to conduct reviews, as well as the risk factors and methodology for loan selection.
9. Update policies and procedures to ensure the borrower is reimbursed for any overcharges identified during regional loan center quality reviews. |
|---|---|
| Recommendation Number | 08 |
| Recommendation Status | Open |
| Significant Recommendation | No |
| Recommendation Questioned Costs | $0 |
| Recommendation Funds for Better Use | $0 |
| Submitting OIG | |
|---|---|
| Report Title | Additional Measures Would Better Protect Borrowers from Risks Associated with Interest Rate Reduction Refinance Loans |
| Report Submitting OIG-Specific Report Number | 21-01295-149 |
| Report Date Issued | Wednesday, August 23, 2023 |
| Report Agency Reviewed / Investigated | |
| Report Questioned Costs | $0 |
| Report Funds for Better Use | $0 |