U.S. Postal Service

Strong consumer demand for goods purchased over the Internet has driven growth in the package market despite otherwise declining mail volume. This growing package segment provides the U.S. Postal Service an opportunity to expand services and increase revenue. With this growth, city carriers and non...

The Postal Service defines undistributed labor as mechanic and garagemen work order hours that are less than the actual paid hours. The target variance between these metrics is +/- 3 percent of work hours. Time above 3 percent indicates mechanics’ work hours were not captured or identified on work...

The Postal Service’s goal is for 95 percent of city letter carriers to return from street operations before 5 p.m. and 100 percent by 6 p.m. Carriers returning to their units on time helps the Postal Service meet its operational goals. In FY 2017, South Florida District city carriers and CCAs...

This report presents the results of our audit of the Bank Deposits – Brandywine, MD, Post Office. The Brandywine Post Office is in the Capital District of the Capital Metro Area. This audit was designed to provide U.S. Postal Service management with timely information on potential financial control...

This report presents the results of our audit of Bank Deposit Procedures – Bronx, NY, Botanical Station. The Botanical Station is in the New York District of the Northeast Area. This audit was designed to provide U.S. Postal Service management with timely information on potential financial control...

During fiscal years 2016–2017, the OIG conducted a series of facility condition reviews at 149 retail facilities nationwide. This report summarizes the results of the OIG-issued reports for each of the Postal Service’s seven geographic areas that addressed adherence to safety and security standards...

This report responds to a request from the U.S. House Committee on Oversight and Government Reform to review measures the U.S. Postal Service has implemented regarding opioid safety preparedness. Specifically, the congressional inquiry focused on Postal Service procedures, training, and...

Disability retirement is an employee benefit intended for employees who are unable to complete a normal career due to disease or injury. To be eligible for retirement disability, employees must meet prescribed statutory, regulatory, and administrative criteria. The objective of our audit was to...

Election mail is a mailpiece that an authorized election official creates for voters participating in the election process, while political mail is mail used for political campaign purposes. General and midterm elections are scheduled every four and two years, respectively. Special elections are...

Since the 1930s, the Buy American Act has required federal agencies to provide preferential treatment in its purchases of domestic end-products. The Postal Service is not subject to the Buy American Act, but prescribes a provision and clause for domestic preference when awarding supply contracts and...