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Our objective was to determine whether controls are in place to effectively manage the U.S. Postal Inspection Service’s national security clearance processes and safeguard personally identifiable information (PII). The Postal Inspection Service processed 1,253 national security clearances between...
This report presents the results of our self-initiated audit of Delivery and Customer Service Issues – Silverado Station, Las Vegas, NV. Our objective was to assess retail and mail delivery service on selected routes at the Silverado Station – Las Vegas, Nevada. This audit was designed to provide...
The objective of our audit was to assess the Postal Service’s management of mail processing overtime during fiscal year (FY) 2018. The Postal Service had a goal to reduce mail processing staffing costs by about $130.5 million in FY 2018. While the Postal Service uses overtime to provide flexibility...
This report presents the results of our self-initiated audit of Delivery Scanning Issues - South Station, Newark, NJ. The objective of this audit was to evaluate the delivery scanning process on select routes at the South Station. The South Station is in the Northern New Jersey District of the...
Federal employees injured on the job, including those employed by the Postal Service, can receive benefits through the U.S. Department of Labor’s (DOL) Federal Employees’ Compensation Act (FECA) program. The program provides compensation for lost wages, help in returning to work, medical treatment...
The U.S. Postal Service Office of Inspector General (OIG) data analytics identified the Park Place Station had $30,124, or a 1,493 percent increase, in refunds from July 1 to December 31, 2018, as compared to the same period the previous year. Our objective was to determine whether postage, fees...
The U.S. Postal Service Office of Inspector General’s (OIG) data analytics identified the Flint, MI, MPO postage and fee refund amount from January 1 through March 31, 2019 as $93,045, compared to $87 from the same period last year. Our objective was to determine whether postage and fee refunds were...
This audit was in response to two congressional requests for the OIG to assess allegations of unsafe facility conditions, delayed and unprocessed mail, and understaffing at post office (PO) facilities in Albuquerque, NM. The objectives of this audit were to determine whether the Postal Service...
The Office of Inspector General is tasked with ensuring efficiency, accountability, and integrity in the U.S. Postal Service. We also have the distinct mission of helping to maintain confidence in the mail and postal system, as well as to improve the Postal Service's bottom line. We use audits and...
Our objective was to evaluate the performance and functionality of the Postal Service’s High Throughput Package Sorter (HTPS) at the Queens, NY, Processing and Distribution Center (P&DC) and determine whether planned transportation savings were realized.
