U.S. Postal Service

This report presents the results of our self-initiated audit of Local Purchases and Payments: Miscellaneous Services - Garland, TX, Main Post Office and North Garland, TX, Station. The Garland Main Post Office and North Garland Station are located in the Dallas District of the Southern Area. This...

The productivity of the Postal Service varies significantly around the country. The principal factors we examined affecting productivity were weather, cost of living, and terrain ruggedness. Identifying other factors causing productivity to vary around the country could give the Postal Service...

This report presents the results of our self-initiated audit of Mail Delivery Issues – Broadview Station, Atlanta, GA. The Broadview Station is in the Atlanta District of the Capital Metro Area. This audit was designed to provide U.S. Postal Service management with timely information on potential...

The objective was to determine whether local purchases and payments made at the Denver, CO, General Mail Facility Station for miscellaneous services were valid and properly supported and processed.

The Postal Service partners with the U.S. Department of Defense (DoD) and the U.S. Department of State (DoS) to deliver mail to military facilities in the continental U.S. as well as military and DoS diplomatic personnel and their families outside the continental U.S. Our objective was to assess the...

Our objective was to assess the effectiveness of the Postal Service’s management controls for Voyager Fleet Card (Voyager card) Personal Identification Numbers (PINs) nationwide. Voyager Fleet Systems Inc., owned by U.S. Bank, issues the Voyager cards and PINs.

This management alert presents an issue that came to our attention during the ongoing audit of the Postal Service’s Response to an [redacted]. The objective of this management alert is to provide Postal Service officials immediate notification of the issue identified and recommend corrective actions...

Account Identifier Code (AIC) 553, Refund Postage and Fees, is used to record refunds of customers postage and fees paid for special services not received. OIG data analytics identified the Bellmawr Main Window as having the highest amount recorded to AIC 553 during fiscal year (FY) 2018 quarter (Q)...

The Pleasant Hill Station has 38 city and seven rural routes delivered by 57 city carriers (50 full-time regular city carriers and seven city carrier associates) and seven rural carriers. We selected the Pleasant Hill Station based on our analysis of carriers returning after 6:00 p.m. data from the...

Account Identifier Code (AIC) 589, Customer Service Meetings, is used to record expenses associated with payment authorized for refreshments served at official business meetings, employee recognition gatherings, group appreciation events, and customer appreciation meetings. OIG data analytics...