Skip to main content
Source Id
343

No Sale Transactions – Dallas, TX, Mockingbird Finance Station

2019
FCS-FM-19-001
Audit
U.S. Postal Service OIG
U.S. Postal Service

This report presents the results of our self-initiated audit of No Sale Transactions – Dallas, TX, Mockingbird Finance Station. The Mockingbird Finance Station is in the Dallas District of the Southern Area. This audit was designed to provide U.S. Postal Service management with timely information on...

Mail Delivery Issues – Heritage Station, San Antonio, TX

2019
DR-AR-19-002
Audit
U.S. Postal Service OIG
U.S. Postal Service

This report presents the results of our self-initiated audit to evaluate mail delivery issues on selected routes at the San Antonio – Heritage Station. The Heritage Station is in the Rio Grande District of the Southern Area. We conducted the audit to provide U.S. Postal Service management with...

Management Alert – Inbound International Mail Operations – [Redacted] and Nearby Offsite Facilities

2019
MS-MT-19-001
Audit
U.S. Postal Service OIG
U.S. Postal Service

This management alert presents the results of our review of Inbound International Mail Operations – [Redacted] and nearby offsite facilities. We are issuing this alert to facilitate immediate corrective actions regarding the U.S. Postal Service’s ability to fulfill the U.S. Customs and Border...

Opinion on the U.S. Postal Service’s Fiscal Year 2018 Closing Package Financial Statements

2019
FT-AR-19-002
Audit
U.S. Postal Service OIG
U.S. Postal Service

We have audited the accompanying Closing Package Financial Statements of the U.S. Postal Service which comprises the Government-wide Treasury Account Symbol Adjusted Trial Balance System (GTAS) Reconciliation Report – Reclassified Balance Sheet as of September 30, 2018, and the related GTAS...

A Broader Perspective for the Postal Service Ethics Program

2019
FT-AR-19-001
Audit
U.S. Postal Service OIG
U.S. Postal Service

The objective of this report was to assess the maturity of the U.S. Postal Service Ethics Program in three areas: (1) agency goals and metrics, (2) accountability and consistency, and (3) cause and prevention. We discuss these areas using a maturity model framework to demonstrate the value of...

U.S. Postal Service Customer Service for Non-English-Speaking Customers

2019
MS-AR-19-001
Audit
U.S. Postal Service OIG
U.S. Postal Service

U.S. census data shows that the percent of the U.S. population who speak a language other than English grew annually from 19.6 to 21.1 percent between 2009 and 2016. Spanish, which represents the largest non-English language group, more than quadrupled since 1970, increasing from 9.6 million to 39.1...

Operational Window Change Savings

2019
NO-AR-19-001
Audit
U.S. Postal Service OIG
U.S. Postal Service

On January 5, 2015, the Postal Service revised its First-Class Mail (FCM) service standards, eliminating single-piece overnight FCM service and shifting some mail from a 2-day to a 3-day service standard. These revisions enabled the Postal Service to expand its mail processing operational window to...

Use of Postal Service Network to Facilitate Illicit Drug Distribution

2018
SAT-AR-18-002
Audit
U.S. Postal Service OIG
U.S. Postal Service

This report responds to a request from Senator Claire McCaskill, Ranking Member, U.S. Senate Homeland Security and Governmental Affairs Committee. Based on the request, our objectives were to examine the role of the Postal Service network in facilitating illicit drug distribution, explore associated...

Subscribe to U.S. Postal Service