U.S. Postal Service

Our objective was to assess whether the Postal Service is effectively achieving EPS program objectives, controlling program costs, and accurately attributing costs to products. We began fieldwork before the President of the U.S. issued the national emergency declaration concerning the novel...

This report responds to an August 7, 2020, congressional request regarding concerns that Postmaster General Louis DeJoy’s modifications to U.S. Postal Service staffing and policies had an adverse effect on Postal Service operations, leading to slower and less reliable mail delivery. This report also...

We conducted this audit in response to an inquiry we received from The White House, Office of Presidential Correspondence, on March 25, 2020, on behalf of a constituent who raised concerns of alleged theft by a postal employee. The inquiry was initially referred to the OIG’s Office of Investigations...

The Newark Post Office is located in the Ohio Valley District of the Central Area. We conducted this audit in response to concerns raised by the OIG Office of Investigation of potential stamp stock manipulation. Our objective was to determine whether stamps, money orders, and cash were adequately...

Our objective was to assess contractual compliance and oversight of the Postal Service’s air transportation agreement with [redacted] (aviation supplier or supplier). We did not review the operational aspects of these provisions, such as mail transportation efficiency. Beginning in [redacted], the...

Our objective was to determine if the Postal Service’s Automated Delivery Unit Sorter (ADUS) achieved projected cost savings. The Postal Service has deployed a wide range of automated sorting equipment to achieve cost savings associated with reducing less-efficient manual processing and enhancing...

Advance Electronic Data (AED) refers to electronic messages with information about the shipper, the recipient, and the contents of a cross-border postal package. AED helps U.S. Customs and Border Protection (CBP) identify packages from foreign posts that may contain opioids and other illicit goods...

The Postal Service outsources all relocation services to a relocation management firm (RMF). The RMF provides guidance to relocating employees on Postal Service policies and processes, ensures prompt payment of authorized expenses, and assists with arrangements for moving and storing household goods...

While conducting a site visit for the Employee Safety – Postal Service COVID-19 Response audit, we identified building maintenance and safety issues at Philadelphia’s Spring Garden Station that were not directly related to the scope of the audit. Specifically, we identified 30 deficiencies ranging...

Our objective was to determine whether the Postal Service is properly paying its injured employees.